Easy process
Always received friendly customer service when I needed but generally an easy process. My only issue has more to do with MetLife not receiving e-mails if there is something in the body of the e-mail as opposed to an attachment.
- INSURER:
MetLife
- POSTED: 06/15/2023
- BY: Mary Anne
- BREED: American Cocker Spaniel
- AGE OF PET: 4 - 6
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Trupanion is simply THE BEST!!!
I have been with Trupanion since my dog came home 12 years ago. They have been consistently fantastic - whether for little or big things. If only human health insurance companies would learn from them... I am forever grateful to Trupanion!
- INSURER:
Trupanion
- POSTED: 06/15/2023
- BY: Sandra
- BREED: Cockapoo
- AGE OF PET: Over 11 years
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Owner
Excellent service, prompt turn around on claims
- INSURER:
Healthy Paws
- VETERINARIAN:
Community veteran office
- POSTED: 06/14/2023
- BY: Tom
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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it is not possible to do anything on the site and the service is slow
The insurance website is very basic. Everything you have to call and it will be long.
Every claim you make, they will take more than a month to respond.
Honestly, look for another insurance.
- INSURER:
Pets Plus Us
- POSTED: 06/14/2023
- BY: Juliana
- BREED: Pug
- AGE OF PET: 7 - 10
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Great Health Insurance for my dog
Always great customer service with any questions and love the ease of claims processing!
- INSURER:
Healthy Paws
- POSTED: 06/14/2023
- BY: Diana
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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heartfelt thank you to everyone involved with caring for Sterling and myself.
there are few words that best describe my gratefulness in your care of Sterling and myself. The timeliness of getting Sterling in for an appointment was essential , the professional examination and research the vet did was so very comprehensive, my appreciation is beyond words. Thank you all so much , from the depths of my heart! You are wonderful!
- INSURER:
Trupanion Canada
- VETERINARIAN:
Russel Lake Veterinary Clinic, Dartmouth , NS
- POSTED: 06/14/2023
- BY: MARIANNE
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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Trupanion is the best pet insurance
Trupanion has given us the ability to get excellent medical care for our dogs-from lymphoma to IBD, our dogs were able to have all of the treatment available. Claims were so easy to submit-just scan and text or email them. Claims were paid in less than a week-and, they were paid out exactly as documented in our policies-no surprise deductions or exemptions as we have had in the past with other pets-and a different insurance company.
- INSURER:
Trupanion
- POSTED: 06/14/2023
- BY: Leslie
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 0 - 3
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Thankful for Healthy Paws Pet Insurance
I can't say enough about Healthy Paws Pet Insurance. I bought the policy when I rescued my dog at 11 months and he is now 10 1/2. I have submitted many claims throughout the years without questions asked other than occasional veterinary notes for review to substantiate my claims that have been very high. It provides me the comfort to know I can take the best care of my boy, Petey. He has torn 2 ACL's in the last couple years which has cost me ~12,000 dollars and most recently he has been diagnosed with chronic pancreatitis and was referred to a specialist for evaluation that cost ~3,500 and now be undergoing Hyperbaric oxygen treatment that is about ~1,500. Healthy Paws has stood by their policy every step of the way. Over the years I have definitely received more money back in reimbursement than I have paid in premiums. I wish medical insurance was this good for humans!
- INSURER:
Healthy Paws
- POSTED: 06/14/2023
- BY: Lauren
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Trupanion
Once again, Trupanion hasn't disappointed me. I called Trupanion hoping, but not expecting, to get help paying for my cats dental work. Boomer had gingivitis and his gums were red and inflamed and he needed help. Trupanion stepped in and helped in a big way! Thank you so much, Trupanion!
- INSURER:
Trupanion
- VETERINARIAN:
Farms veterinary clinic. Beverly, MA.
- POSTED: 06/14/2023
- BY: Nancy
- BREED: Maine Coon
- AGE OF PET: 4 - 6
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Best Pet Insurance
Before I was able to bring my puppy home, the breeder would not release him until I showed proof of pet insurance. So I had no choice but to purchase pet insurance. I was going to cancel because everyone was telling me to. Thank god I didn’t! My puppy got very sick and was admitted to the hospital! Healthy Paws acted on my claims immediately! I was reimbursed within a few days! They are hands down the best! I tell people to give up a manicure or for the guys, order a few less beers and get pet insurance!
- INSURER:
Healthy Paws
- POSTED: 06/13/2023
- BY: Lee
- BREED: French Spaniel
- AGE OF PET: 0 - 3
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