Not happy with this insurance
Filing claims is very easy using the app, but getting reimbursed takes about a month and every time I get an email apologizing for the delay. I feel like I pay every month but I don’t meet the deductible with vet bills all the time. I feel like paying for wellness is not worth it, as the insurance only covers 3-4 vaccines a year, 1 fecal exam a year. Dogs get parasites more than once a year, and need more than 1 fecal exam. I’m very disappointed that claims take so long to be processed and customer service never answers the phone
- INSURER:
Pets Best
- POSTED: 06/21/2021
- BY: Juliana
- BREED: Pomeranian
- AGE OF PET: 0 - 3
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Trupanion has always done right by me when it came to the care of my fur baby
Trupanion has always done right by me when it came to the care of my fur baby
- INSURER:
Trupanion
- POSTED: 06/21/2021
- BY:
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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Trupanion is a true companion!
You guys made it easy to find and customize a great plan for Mew!
- INSURER:
Trupanion
- POSTED: 06/21/2021
- BY:
- BREED: Domestic Shorthair
- AGE OF PET: 7 - 10
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Deductible is per condition.
Deductible is per condition. Wish it was an overall deductible.
- INSURER:
Trupanion
- POSTED: 06/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Great customer service.
Patrick Utter was a wonderful person who helped me file my claims correctly during a very sad time after saying goodbye to my pet. He was very knowledgeable and kind. Thank you Patrick.
- INSURER:
Trupanion
- POSTED: 06/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I've been well satisfied with Trupanion in the five years or so that I've had its policies.
I've been well satisfied with Trupanion in the five years or so that I've had its policies. Telephone access 24/7 is a major benefit.
- INSURER:
Trupanion
- POSTED: 06/21/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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