No full disclosure up front.
Because I received a quote with different pricing and deductibles. Was not told I cannot change it after 30 days until after I signed up unless it is to increase it and can no longer access the quote with different levels. Kind of ridiculous. I should nit bed to get on the phone with anyone. All that should have been disclosed to front and I should be able to view what the options are since I am now in the 30 day period of when I can revise (knowing that after the fact)
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Fast and friendly.
service was fast and friendly
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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We have always found Trupanion representatives to be extremely helpful.
We have always found Trupanion representatives to be extremely helpful. The process for sending in claims is very easy and replies have been very fast.
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED: Mi-Ki
- AGE OF PET: Over 11 years
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because trupanion is awesome - always there to help and answer questions
because trupanion is awesome - always there to help and answer questions
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Signing up
We site lacked some details so I had to call customer service. Anthony was 99% helpful and 100% patient.
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED: Miniature Labradoodle
- AGE OF PET: 7 - 10
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Knowledgable,Friendly &Efficent Staff
Both Claire and Rachel, whom I spoke with, were very personable, and knowledgeable. Absolutely defined your service well but were not pushy about it.
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Cathy was very friendly a smile in her voice
Cathy was very friendly a smile in her voice
- INSURER:
Trupanion
- POSTED: 04/06/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Yes
No