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Petra is an 18 year old cat who has had some health challenges over the last few years. When real health emergencies occur, it is reassuring to know that Pets Best was there to help, as I sought to get her the best care and outcome in each situation.

Almost feels like a bait and switch. I could understand...increase... like everything in the world. But 67% increase!!!! I will probably change plans as there are other good ones for less money. I just need to be covered for a MAJOR illness or injury

Aside from the $200 deductible which I wish could be lower, the service and kindness was really excellent. However, I wish the rates would not increase because Hermione is getting older.

Great service and love the ease of the online claims.

So far I am quite happy with trupanion. The Customer Service is excellent and the turnaround on processing claims is good.

I am very pleased with Nationwide and can truly say that I was unhappy with my former insurer. Nationwide keeps you informed through emails of various ways to take care of your pet. They are very helpful when I had to file a claim for Chloe and it was completed quickly. I couldn't be more pleased.

Nationwide provided very good support for a major surgery. Our dog had two herniated disks and needed back surgery. The vet said that if we hadn't done the surgery, she probably would have become paralyzed. Having Nationwide Insurance helped us to make our decision knowing that the majority of the cost would be covered by insurance, and allowed us to make the best decision for our dog's well being. The surgery was a success and our little dachsund has made a full recovery.

We knew as a puppy that we would have our hands full between the energy and personality and opted for the whole wellness plan with Nationwide. So happy we did. From covering routine wellness checkups, to the big ACL surgery recently they have been a huge help and are quick with turning around claims, even the large ones that set you back and you really rely on that reimbursement. Very happy with their services and the ease of filing claims no matter how big or small.

This claim was approved which is great. It was easy to submit claims and i appreciate the explaination of benefits that is provided after claim review. The negative is that sometimes it takes a very long time to hear back after submitting a claim, and other times claims were not approved d/t pre-existing condition that wasn’t actually pre-existing.

My first dog had A LOT of medical problems, and I had no insurance. When I got my second dog, I didn't get insurance for her either (dumb!!!). Unfortunately, she had several issues, and she cost me a fortune too. Between the 2 dogs, I probably could have purchased a nice car with the amount I spent on vet bills. When I rescued Ella, I didn't take any chances. I immediately purchased the best/broadest pet insurance coverage I could find. She's had some minor issues, and it's been great to be reimbursed for 90% of the costs. I'm hoping she doesn't have any major issues in the future, but if she does, I am confident that my out-of-pocket costs will be manageable because of her Nationwide pet insurance! :)