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Maggie is 10 years old with crippling arthritis. Embrace covers a sizeable amount of the costs for medication she needs. With the medication Maggie's quality of life is good.

We have had our dog for almost nine years now, and purchased insurance right after getting him. About a week later, he ate a pin cushion (the cat was trying to kill her new brother) and had to have major surgery. The experience was the same that day as it was last month when Sue had to have his toe amputated: we did not worry about the money we had to spend because we were confident about his insurance. Since the amputation, we have discovered he had a fast moving cancer in that toe. If we had needed to wait to save for the surgery, he may have lost his foot or worse. The claims are easy to file, all correspondence is extremely professional, and the peace-of-mind is priceless! The older he gets, the higher the monthly premium, but the calmer I feel about my baby getting old.

When something is denied it is very difficult to get answers and the appeal process takes too long. Im still waiting to here news on a claim."

I have a German Shepherd that tore his shoulder ligaments in the ice and snow. We determined he needed surgery to repair them since he is only 6 almost 7 and very healthy and active. The surgery went great and the insurance made the cost and experience better than I could type in the email. Pet insurance, I have horses as well, is the best choice a animal lover could chose and your company is one I will never leave and refer constantly to friends family and acquaintances. absolutely the class of the industry. PetsBest sincerely changes everything for the better when things go wrong with your pet. Thank you so much for the support..Joe

My claim was denied and when appealed with a letter it was handled in a professional manner and claim was paid. Pet's Best did the right thing and am very satisfied with the over all experience and plan to stick with them

I received a gift card from my vet which reduced the claim by $50 however I did nit receive credit for that $50 abd I dont believe that was fair."

Just had a wonderful experience with Healthy Paws Pet Insurance. Our 4 year old Boxer mix was diagnosed with a mast cell tumor. Although she has been insured since we adopted her a year and a half ago we have never had cause to use it. Healthy Paws quickly processed our first claim - for the vet exam and lab work. We have a $250 deductible with 90% coverage - the deductible was quickly eaten up by our first claim - Ava had her surgery to remove the tumor and have to graded at a lab. I submitted the claim for the surgery - $1397 and within about 5 days it was approved and we received a check for $1230. Luckily our Vet thinks Ava has a good chance of being cancer free after her surgery. Healthy Paws sent me a follow up email asking how Ava was feeling. It is so nice to have this coverage and know that if we had to treat her for cancer they were there to help us cover the costs. Our previous dog, who was not insured had cancer and his treatment cost us well over $7000 out of pocket over the two year fight to prolong his life. Yay Healthy Paws. Yay Ava the boxer mix. Take that cancer!!

Faster processing time and send an update to customers letting them know where the claim is at and approximately how long you anticipate it will take before they receive payment.

Easy to work with and pay back on claims has a very quick turnaround time. I would have been over my head in vet bills if it wouldn't have been for Embrace.

Embrace has paid all claims I have submitted. Much unlike the prior insurance I had a few years ago, which I dropped. They are customer service oriented and pay claims quickly. Usually within 7 days or less from submitting the claim.