Denied
Submitted claim and it was denied. Submitted same claim again, denied for a different reason. Three times denied.
Went to ER vet (was out of town) pets best wanted all previous records from this ER vet. It was the 1 an only time there, denied. Over 6 grand out of my pocket ... pets best 0$
- INSURER:
Pets Best
- POSTED: 06/29/2023
- BY: Kristine
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 0 - 3
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Many great years of easy excellent claims, very grateful
I have been a customer for over a decade. The process to file claims has always been fast and easy. Repayment has always been pretty quick (a week is slow for them).
What is really remarkable is how easy things were when going to multiple vets to discover my dog has cancer. The expensive tests and procedures to determine them at one vet, radiation therapy at another vet, and chemotherapy at another vet. All of this was easy to file and reimbursed without any fighting. It is to be noted all this cancer treatment has not been cheap (over $20,000 at this point and still ongoing) and would have been really hard to take care of my dog. I wish peoples health insurance was as good and easy as this.
Over the years too my dog has had other issues and as promised the rates have not increased due to incidents.
- INSURER:
Healthy Paws
- POSTED: 06/29/2023
- BY: Nicholas
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: Over 11 years
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Quick processing
Accessibility - customer service is superb.
- INSURER:
Trupanion
- VETERINARIAN:
TLC Pet Hospital
- POSTED: 06/29/2023
- BY: Karen
- BREED: Domestic Short Hair
- AGE OF PET: Over 11 years
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100% the best
My doggo Fenrir has chronic conditions Trupanion covered EVERYTHING! 90% When they say they cover 90% they mean it. Filing claims is so easy if you have any issues Customer service is superb. They will file claims for you. Reimbursement is quick. I have bought medicine, filed the claim and got a reimbursement back within 48 hours. It's amazing. Also my veterinarian referred me to Trupanion.
- INSURER:
Trupanion
- VETERINARIAN:
River Road Animal Hospital
- POSTED: 06/29/2023
- BY: Deborah
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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First time user
Took my dog in for shots. I had recalled that a portion of the office visit may be covered along with the shots themselves. Thought I’d take a chance and submit a claim. In submitting the claim through the app, I got an immediate response as to what my refund would be. Total bill was $191.00 of that I was refunded $109.00!! The money even showed up in my account later that afternoon!!! Amazing!!! Couldn’t be happier!
- INSURER:
Lemonade
- VETERINARIAN:
VCA
- POSTED: 06/28/2023
- BY: Lorri
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 4 - 6
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Healthy Paws saved my dogs life...
My dog started having trouble breathing so we took her to our local pet ER. After tests, xrays, and an ultraound, they diagnosed her with pyothorax (fluid in her chest cavity). We transferred her to another vet that could do a CT scan then her surgery. After surgery, she was in the ICU for 10 days with a chest tube then another 2 days after the tube was removed, a total of 12 days. The total discharge bill was $20k plus a $5k ER bill. The plan we have has a $500 yearly deductible then 90% plan paid/10% customer paid. Our total out of pocket ended up being around $3k out of the $25k total bill. They saved her life because there was no way we would’ve been able to afford it without knowing we’d be reimbursed. And they made the reimbursement process so easy. They called the vet and got the confirmation they needed and I got a direct deposit a few days later. Thank you so much Healthy Paws!
- INSURER:
Healthy Paws
- VETERINARIAN:
CVRC Annapolis, MD
- POSTED: 06/28/2023
- BY: Amanda
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 4 - 6
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Excellent
This is my 6th dog (only 1 at a time) but my first to be insured. Met Life is a great insurer. Payment is quick and easy. I am very pleased with this policy.
- INSURER:
MetLife
- VETERINARIAN:
Bound Brook Veterinary Clinic
- POSTED: 06/28/2023
- BY: Catherine
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Thank you Healthy Paws!
We have had our sweet Mele girl for 10 years and she has just recently been through some health changes and diagnosis of new conditions. Healthy Paws has been with us through and through and it provides us so much relief knowing we can give her all the care she needs without having to worry as much about cost. We highly recommend Healthy Paws truly understands that our pets are family members too!
- INSURER:
Healthy Paws
- POSTED: 06/28/2023
- BY: Andrea
- BREED: Domestic Medium Hair
- AGE OF PET: 7 - 10
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Best Pet Insurance
I have had Trupanion for years and they have never disappointed me. I also have a purebred Bengal cat that gets amazing care because of Trupanion. Their customer service is top notch. They take the time to explain any questions and they take excellent care of my babies by helping me be able to pay my Vet bills.
- INSURER:
Trupanion
- VETERINARIAN:
East Valley Animal Hospital
- POSTED: 06/28/2023
- BY: Claudia
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Easy, Fast and Great
Lemonade did amazing job handling my claim quickly. It’s very reasonable and covers a lot. I’m grateful for lemonade pet insurance!
- INSURER:
Lemonade
- POSTED: 06/28/2023
- BY: Precious
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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