2 Sets of Claims 2 issues
I have 2 dogs covered by Embrace. The first claim I filed was denied ($5000) and although I didn't agree with their decision, the people were nice and they were recommended by USAA so I didn't fuss much or look for alternatives. I wish I now that I had. I now have a second claim and they will not allow the doctors' fees of $1188 to count towards the deductible, because I financed the charges rather than paying the $1188 upfront during COVID and now they are refusing to apply the charges because they are financed. I've called, the Vet's called to explain but they aren't budging, So now in the middle of Covid, I have had to pay out of pocket $2100 and according to them still have not met my $1000 deductible. The vet said they have never seen an insurance company act like this and don't really know what to do other than cancel my finance agreement and have me pay the balance outright so we can get the coverage. The whole point though is I do not feel i have a trustworthy insurance company that will actually cover catastrophic events as i had wanted them from buying this product. Nice people but do everything they can to not honor claims.
- INSURER:
Embrace
- POSTED: 06/12/2020
- BY: Beth
- BREED: Dachshund
- AGE OF PET: Over 11 years
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Expensive, but new claim service excellent.
The cost is expensive when your dog is older. There should be a reasonable cap on what you charge. Your new online claim service is excellent.
- INSURER:
Nationwide
- POSTED: 06/12/2020
- BY: Ann
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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LIFE SAVER
OUR CAT KAROT, WAS SOOO SICK.......FEVER 106, TOOK HIM TO THE VET, HE HAD TO BE HOSPITALIZED. WE'VE NEVER HAD PET INSURANCE BEFORE, BUT TOOK A CHANCE WITH HEALTHY PAWS, HE HAD TO HAVE EXPLORATORY SURGERY. HE WAS GIVING LOTS OF MEDS TO KEEP HIM GOING, WITH OUT THEM, HE WOULD HAVE POSSIBLY NOT MADE IT DO TO RUN AWAY FEVER. HES HOME NOW, RUNNING AROUND, PLAYING, CAT OWNERS YOU KNOW WHEN YOUR CAT IS BACK TO THEM SELVES. HE LOVES TO CUDDLE. EVERY DAY I TELL MY WIFE, THIS INSURANCE REALLY WORKS, I JUST SOO GLAD. I THINK HEALTHY PAWS IS THE BEST. THEY EVEN EMAILED ME SAYING, DURING THE TIME HE WAS IN THE HOSPITAL, FOCUS ON YOUR LITTLE ONE, AND DON'T WORRY, NOW IM HERE GREATFUL AS EVER.
- INSURER:
Healthy Paws
- POSTED: 06/12/2020
- BY: LEWIS
- BREED: American Shorthair
- AGE OF PET: 7 - 10
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AMAZING AND QUICK
I have been very lucky and have never had to use my pet insurance, until my beloved cat started to struggle with her breathing. It was such a scary and emotional time. However, Nationwide processed my claim and I received 90% of the fees within a week! The system was very user friendly and I was thoroughly impressed. You really did make a very difficult time a straight forward experience when it came to claming. Thank you, sincerely!
- INSURER:
Nationwide
- POSTED: 06/11/2020
- BY: Michelle
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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One eye Mcgee
During the pandemic we had to take Magee to a specialist and have an eye removed unfortunately after all that was done and currently still on medication he’s doing great nationwide was there for us and covered 90% of our expenses and without that Magee could possibly have passed away because he may not of been able to afford all of the surgery I took place I recommended nationwide to several friends in fact several have signed up and really appreciate the security that’s there with nationwide
- INSURER:
Nationwide
- POSTED: 06/11/2020
- BY: Ovie
- BREED: Miniature Schnauzer
- AGE OF PET: Over 11 years
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Knowing my dog has medical coverage should He need it gives me peace of mind that I can cover the unexpected
Easy, convenient and worth the cost especially now that my dog is growing older.
- INSURER:
Nationwide
- POSTED: 06/11/2020
- BY: Lou
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Love having this pet insurance, they make the claim process quick and easy. Has saved me hundreds maybe thousands of dollars
Quick easy claim process, they are quick to respond. Reimbursement deposited directly into my account within few weeks.
- INSURER:
Nationwide
- POSTED: 06/10/2020
- BY: Consuelo
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Almost 20 years with 2 dogs
Will always try and have insurance for pets and recommend all the time.
- INSURER:
Nationwide
- POSTED: 06/10/2020
- BY: Charles
- BREED: Polish Lowland Sheepdog
- AGE OF PET: 7 - 10
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Amazing service 🥰
Quick refunds and amazing experience 🥰
- INSURER:
Nationwide
- POSTED: 06/10/2020
- BY: Anu
- BREED: Havanese
- AGE OF PET: 7 - 10
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Very prompt!!
Claims are so easy to file. Checks are received promptly.
Definitely check them out if you are interested in pet insurance!!
- INSURER:
Nationwide
- POSTED: 06/10/2020
- BY: Lorraine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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