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Very helpful and friendly .

Once you are a customer, the website is next to impossible to find what you are looking for if you want to possibly make a change to your policy. Not user friendly at all.

Easy to submit claims, prompt handling and payment. A bit expensive for the coverage.

All my interactions with Embrace have been great. Once the claim is made Embrace will contact you letting you know they received the claim and are working on it. Within a few days you know if the claim has been Approved. This company is also very friendly over the phone. They will always get the answers to your questions. I would and have already recommended this company to my friends and family.

We were uncertain if getting pet insurance would be worthwhile, and also which insurance to go with. After having Healthy Paws for 3 years, we couldn’t be happier with our decision. The company is very fast at processing claims and the money has always been in our bank within a week of submitting the claim. The customer service has always been great and they seem to care about my dog. I feel confident knowing that my pup can receive the appropriate medical care when necessary, without money being the determining factor on whether or not he can receive the care he needs. Pet insurance is one of those things you hope you never need to use, but sure are glad you have it when you do! Thank you Healthy Paws.

I bought insurance after first pet when the Veterinarian Office in Vallejo, CA had the hand-outs. But I have found that this company is always improving ways to help the pet and pet parent through in times of crisis and with regular wellness checks. I am now with Nationwide with our fifth pet. All previous have had long lives and good care because we had the insurance coverage to help cover the expenses.

We've been with Trupanion for many years and it's been incredibly stressful. When we joined, our dog had a few issues like Addison's Disease and had indigestion/gastritis one time. They use absolutely anything they can from previous years to avoid paying. They link any and every new issues they can to "pre-existing" issues, and will not pay or budge on it, even when your vet disagrees the issues are related. They also apply a deductible for every single small new issue that comes up (even if they are related to one incident/illness), and require you to pay a deductible for each one of them (and if the vet uses slightly different language to describe symptoms, then they will also call that a new issue). It's a complete scam, and our vet has stopped recommending them because they are so difficult to work with. We deeply regret ever signing on with them, but are stuck with them now. We receive maybe 0-25% paid on each claim. DO NOT go with Trupanion, especially if your dog has ever had ANY issue prior.

I have been very pleased with Nationwide Pet Insurance. It is easy to submit claims. The turnaround time on payment is excellent.

Thanks for the quick response.

Your service was quick and my money was back in my account in no time. Roxy is doing well. Thank you