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First time ever had pet insurance. Was a little difficult in understanding what was required when first claim submitted. Then got emails asking me to get documentation as y’all never got it. Then in interim I get vets office to send and claim on hold as you asked me to get again. Long story short while I’m getting documents again I’m getting emails saying claim settled. Very confusing. So hoping going forward it’s simpler. I understand the emails regarding pre existing conditions. Just wish I had one person dealing with this. Believe 3 people were involved. Don’t want to waste anyone’s time and your App can be difficult in uploading.

Layla came home with me January 6, 2019 at 10 weeks. I completely forgot about getting her insurance. Cleaning I found my reminder, she was about to have her annual so too late. She went off her puppy preventatives to adult and was insured for that and her spay. I wish human insurance was this great. Recommend Nationwide to all my friends with pets, they're great..so easy. Layla is heathly as can be so next claim likely in 2021.

Awesome service & value

Easy filing

I have not had much time with Trupanuon, but so far my experience has been good.

Always prompt and caring service

Having this insurance is wonderful. My sweet bulldog has had several issues and the insurance has been right there is share in the cost.

Nationwide Pet Insurance is wonderful.

Once you are a customer, the website is next to impossible to find what you are looking for if you want to possibly make a change to your policy. Not user friendly at all.

Very helpful and friendly .