Trupanion is very affordable and the customer service department is very quick in resolving and matters or questions I may have.
Trupanion is very affordable and the customer service department is very quick in resolving and matters or questions I may have. I luckily haven't had the need to submit a claim in regards to an accident or illness my pet could get, but having the insurance gives me peace of mind.
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Every time I have to call I get amazing service.
Every time I have to call I get amazing service. Each person I’ve spoken to has been so helpful in getting me the information and help needed. Most recently, John helped me with understanding the breakdown of what would be covered on a very expensive bill I was worried about paying. He even called and helped with the pre approval process. It was great help while dealing with everything else.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Toy Poodle
- AGE OF PET: 0 - 3
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Scooter's invoice
It's always so easy to submit everything
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I didn’t need to worry about expenses
Very easy to submit expenses and was often reimbursed the day after with direct deposit. Very thankful for trupanion because it allows me to follow the veterinarian’s recommendations without having to worry about costs.
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Good insurance
Healthy paws is great. They covered 80% of my pups surgery (that’s the plan I chose). Filing the claims is very easy and they are very quick about reimbursement. I would recommend this insurance to anyone with a pet!
- INSURER:
Healthy Paws
- POSTED: 04/13/2022
- BY: Katie
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Trupanion is awesome!
Trupanion has helped me with Rosie’s care for many years now. Fantastic customer service. Sometimes claims can be a little slow, but usually they pay out claims quickly!
- INSURER:
Trupanion
- POSTED: 04/13/2022
- BY: Tammy
- BREED: Border Collie
- AGE OF PET: 7 - 10
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Great and easy to use
East to sign up. Comfort of mind for our pup’s care. Quick easy reimbursement.
- INSURER:
Lemonade
- POSTED: 04/13/2022
- BY: Victoria
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
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Very friendly made necessary changes to our account.
Very friendly, made necessary changes to our account. Sent me an email to print out the claim form. Great service.
- INSURER:
Trupanion Canada
- POSTED: 04/13/2022
- BY:
- BREED: Samoyed
- AGE OF PET: 7 - 10
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excellent coverage and excellent response after vet visit; excellent customer service********
excellent coverage and excellent response after vet visit; excellent customer service********
- INSURER:
Trupanion
- POSTED: 04/13/2022
- BY:
- BREED: Ragdoll
- AGE OF PET: Over 11 years
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I chose this score for many reasons.
I chose this score for many reasons. Direct billing and very speedy reimbursement. The 90% lifetime reimbursement guarantee for an ongoing health condition once the deductible is covered. The prompt service (no long hold times) when calling Trupanion with enquirers, and the incredibly friendly exchange from Trupanion representatives..! Note: I have a couple of reservations in recommending Trupanion to friends and family which is why I didn’t score higher. They are: the substantial increase in price from year to year, and the further astronomical increase in price when a move and the the postal code changes… even though the move is within the same city/area.
- INSURER:
Trupanion Canada
- POSTED: 04/13/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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