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The website doesn't show any approximations of pricing besides saying there are many different options. When I called in and talked to Mikaila she was great at answering my questions, but she said she'd email me different types of policies so I could grasp how much monthly payments would be for what I'm looking for and I never received the email. The insurance seems like it would be a good option but I already had an amazing experience talking to someone from another insurance company that went out of his way for me and with another company I could actually get a solid quote.

Because every time I contact Trupanion, you guys are professional, compassionate, and very helpful

The rep was patient and explained the details.

I think your coverage is becoming quite expensive, even though we do have an older cat. After all, the deductible is $500--and rarely do our vet bills exceed that.

Emily was very reassuring and gave us hope regarding our concern

Very easy to enroll. Clear info provided.

I've never had a dog in my life before Luna, so I knew as soon as I got her back in 2017 that I needed pet insurance ASAP. I got her covered when she was 6 months old so she wouldn't have any pre-existing conditions. I read reviews for a bunch of insurance companies online, and I am SO glad I went with Healthy Paws! Every single time I've ever called them, I've been connected to a real person (in Washington!) who has compassionately and fully answered my questions or concerns. The claims process is quick and only ever takes a couple days, and then 90% of whatever is covered is deposited directly into my account. Recently, I got $600 of an over $700 emergency room bill reimbursed, which was HUGE for my peace of mind!! They're transparent about the annual deductible, which thankfully I'd already satisfied, and then they followed up with me personally afterward via email to ask how Luna was and make sure she was okay. The staff is friendly, the claims process is simple and intuitive, and there have never been any surprises in terms of what is or isn't covered. I am so glad I went with Healthy Paws, and I recommend them to all of my friends and family!

I am a long time client of Trupanion Insurance forAll four of my dogs that I have owned since I first learned about Trupanion.

High insurance review scores and super helpful customer service

Faxed claim and it was handled quickly. Previous experience with claims have been have always been good.