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I cannot say enough good things about Embrace Pet Insurance. I have had other pet insurances over the years and everything was a fight. It kind of defeated the purpose. Ever since I started with Embrace, they have been more than fair and timely. A few years back, my golden tore his ACL and they covered everything they said they would, without question! Recently, he was diagnosed with cancer and needed lung surgery for almost $9,000! Without Embrace's coverage and timely payments, I would not have been able to do this. Thank you!

The absolute BEST pet insurance!!!!!!! We received our reimbursement for services within a week!!!!!!!!!! Customer service is phenomenal!!!!! Always ready to assist with any questions you may have. The customer service department has some of the nicest people to assist you. I wouldn't hesitate to purchase this insurance at all! Keep up the great work Embrace!!!!!!!!!!

My dog has had insurance since she was a puppy. She is now 11. I have paid somewhere around $3,750 in fees since getting my dog's insurance through VPI, now Nationwide. My puppy was recently sick and her bill totaled about $800 dollars for two separate Vet visits. Since both of the visits were in the same 'claim period' my reimbursement was greatly reduced. This plan, that I have been paying on for the last 11 years, only reimbursed me $250.00 in TOTAL. So that leaves me with the remaining $550 Vet bill AND the disgust of knowing that I wasted $3750.00 paid over the last 11 years. Quite honestly, if I had to do this over, I would either choose a totally different provider or, open a 'special' savings for my pup and drop $10 in it each payday. If I had done that I would still have over $2000 in that special "vet" fund for her and I would not have thrown away $3750. AVOID this insurance, major ripoff.

This was the quickest claim and payment I have received. I have been working with Pets Best for a few years now and the worst part was always the delay in getting paid. I hope this change sticks

I signed up for Healthy Paws pet insurance last summer when I adopted a puppy from my local Humane Society. I've had many dogs in my lifetime, but had never purchased pet insurance. I guess I always figured that the investment wouldn't ever really come back to me and that it might be a huge hassle needing to deal with claims, and the like. However, the last dog I had ended up costing me thousands after some unfortunate run-ins with wildlife, and his injuries continued to plague him (and us financially) until he passed several years and tens of thousands of dollars later. So, when we got our newest addition, we knew that we wanted to try out an insurance program.Of course, within the first year, she has had a terribly split toenail that needed immediate medical attention as well as a large mass that needed to be removed from her back leg, requiring surgery. Normally, this would have caused some serious emotional and financial stress. But, I am thrilled to share that Healthy Paws made the claim and reimbursement so incredibly easy that I could focus all of my energy on my sweet puppy. I literally just snapped a photo of the vet bill, sent it to the company through their app on my phone, and was quickly approved and sent a check. My experience in both instances (i.e., split toenail and surgery), were handled in such an easy, streamlined and efficient manner that I will be a lifetime customer of this company and sing their praises wherever possible. Oh! And they emailed me after the claim cleared just to see how my dog was recovering!!! It's like they actually care! If you are considering pet insurance, I give this company my highest recommendation. I also highly recommend insurance for your pet in general. I have had an absolutely flawless experience with this company so far, and I can't think of many businesses that I can say that about.

Again, Embrace exceeded my expectations for prompt and professional management of my claim!

I Had ASPCA for our first Great Pryenees Ellie Mae I started the insurance 2007Feb 2011 we had to put her to sleep due to cancer. They were there until the end... When we got our Dog Daisy Mae I went with another company and saw first hand why I will never use another company! WE now have 2 Great Pyrenees and they both have insurance thru ASPCA..easy to submit claims fast turn around and the Best customer service you could ask for!!

I had Aspca for my Great Pyrenees 2007-2011 and then she got sick and we had to have her put to sleep so the next dog we got I tried another company and it was nothing like dealing with ASPCA I cancelled them and brought her over and then we got another so she is also with them and I will never change again they are the best...So great to deal with and prompt service...they have my vote all the way!!!!

I have 2 great Pyrenees now and had one that went to the rainbow bridge with cancer. We had aspca insurance with her and I was very happy!!! hen we got another dog I thought I would try another company and was so unhappy with them I left and came back to ASPCA....Will not be leaving again they are so easy to deal with and very caring...

I picked up two kittens (Flip and Flop)from a rescue shelter and luckily they came with a free trail of pet insurance. One of the kittens(Flop)is that kitten that will be my forever problem cat. Within a day of being home his eye started to puss and swell and need attention. After 6 weeks of Vet visits and two surgeries on his one eye, he can partially see out of it and he is doing well. It cost over $2500 ans Pets Plus US covered the 80% no hassles. The Vet sent all the paperwork in and within 10 days the payment was in my bank account. Move forward one year same kitten (FLOP)has somehow broken both his back legs. (indoor cat and a growth plate problem?? Who knew) He needed multiple x-rays Vet visit and Pain meds. It took over 3 weeks to see the Specialist who completed a bilateral hip joint removal. He is almost back to himself minus the hair not fully regrown.(he looks like he's not wearing any pants ... really funny) Pets Plus Us fully covered %80 of all the expenses no question no hassles, the vet sent all the bills in a I had full payment within 10 days the cost was up over $3000 this time. It was wonderful how fast and easy it was to claim. I think this is the best insurance I have. To top it off they have called to see how the FLOP is doing!!