Great customer service kind understanding
Great customer service kind understanding
- INSURER:
Trupanion
- POSTED: 07/12/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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An easy and satysfiing experience
Fair, efficient.Thank you.
- INSURER:
Trupanion
- POSTED: 07/12/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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And because of the way Deaquan handled the situation and heard my concerns.
And because of the way Deaquan handled the situation and heard my concerns.
- INSURER:
Trupanion
- POSTED: 07/11/2021
- BY:
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Great customer service.
Great customer service. Answered my questions efficiently. I was able to submit my claim online and received payment soon afterwards.
- INSURER:
Trupanion
- POSTED: 07/11/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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NO BASIS DENIAL!!!
Trupanion made our Vet send records multiple times to several different claims numbers, one for each invoice for same condition!. Trupanion denied asthma claim on pre-existing basis because one prior to coverage visit mentioned gagging with no relation to asthma or anything else. Cats gag all the time for multiple reasons. She was only recently diagnosed with asthma It is being appealed. If Trupanion does not accept, we will drop coverage.
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY: Glenn
- BREED: Tabby
- AGE OF PET: 7 - 10
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Quick claim turnaround
My claim was handled and paid very quickly
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Because you guys are the best!
Because you guys are the best!!!
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Very helpful and efficient .
Very helpful and efficient . Like all of your employees
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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It's easy to get paid
It's always been easy to work with Trupanion. Sometimes I get a little confused in what's being paid but I'm always able to figure it out in the end.
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Customer service is always friendly and helpful.
Customer service is always friendly and helpful.
- INSURER:
Trupanion
- POSTED: 07/10/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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