Fast response time on pet insurance clai
much faster response time has made me very happy to be part of the Trupanion group. I will continue to spread the word.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
My answers were not really addressed.
My answers were not really addressed. It didn’t feel like sincere customer service
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
My bill was $468.
My bill was $468.59, not covered $336, deductible $132, I received nothing. I pay into Joey's insurance every month. How you give nothing is crazy. I have not had a big bill like this ever. I was very surprised.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Australian Labradoodle
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Best Pet Insurance!
Trupanion is so incredibly helpful and super timely with re-payments. I highly recommend this company!
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
because he was polite personable and very helpful.
because he was polite, personable, and very helpful.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Great assistance on the phone - very helpful and kind.
Great assistance on the phone - very helpful and kind.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED: Basset Hound
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Kreanna was very quick and helpful the chat format is a great system
Kreanna was very quick and helpful, the chat format is a great system
Did you find this review helpful?
Yes
No
Great customer service … nice that they actually reached out to me once they realized my claim had a small issue to resolve before I even had time to call them…now THAT’S Customer Service!
Great customer service … nice that they actually reached out to me once they realized my claim had a small issue to resolve before I even had time to call them…now THAT’S Customer Service!!!
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Very helpful and informative.
Very helpful and informative.
- INSURER:
Trupanion
- POSTED: 04/14/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No