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Sent in claims got quick response

We were caught off guard when our two year old dog quite suddenly needed surgery to remove an intestinal blockage. We were grateful we had pet insurance but didn't know until our experience how lucky we were to have Trupanion. You made a difficult situation infinitely better not just because of the financial coverage but because payments were lightning fast. Amazing, really. Our vet was able to bill you directly for the surgery, and visits and procedures preceding the surgery that we'd paid for ourselves (not knowing surgery was going to be unavoidable) were reimbursed in the blink of an eye. I have and will recommend you to everyone I know with a pet.

Trupanion settles claims in a very quick manner.

Outstanding response!! Very quick in settling claims.

Timely payment of claims, and always accurate!

They have always been helpful, easy to get hold of, and process invoices quickly and painlessly

Very professional and polite and knowledgeable!!

because I never get reimbursed for anything. I've spoken to many friends who have other pet insurance that get reimursed for mostly everything. The only reason I keep Trupanion is because I've already invested alot of money here.

Extremely helpful customer service.

As always Trupanion helps to cover the cost of our pet care. Stellar customer service!