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This company insists on not paying for over $3k in medical bills (the total amt was over $18k.) They claim my baby's epilepsy was the reason he was hospitalized rather than the fact that he had a life-threatening infection. It happened Nov 22. They paid some, then denied the appeal for the rest Aug 23 (9 mo later.) Now I have to do a 2nd level appeal for which they are allowed another 6 mo to complete. This is appalling and unacceptable when I pay them top dollar for insurance for my pets. If you have a better insurance provider, keep them.

Best thing I ever did. Met Life has been awesome. Answering all my questions and emails promptly. Ease of claims. Quick, fast returns!

After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.

Easy submissions and no hassle

Trupanion has never let me down. The stress of a new kitten being sick is enough to deal with. Claims are easy to complete and quickly processed. I am so glad I made the decision to sign with them. My sister recommended Trupanion to me.

My plan has a 90% reimbursement and they have done that with every bill I have submitted, no questions asked. And talk about an easy claim submission process? Always answer questions if you call or email. who knew my 2 year old pit would have a cancerous tumor removed so young? I am sooooo glad I signed up with them and my premium is less than $17 a month! Everyone can afford this and should have it.

Paid them for almost 15 years. They never covered anything. Dog had a anal node blowout, must have been our fault. Dog started having seisures, must have been preexisting in the breed. Dog needed dental surgery, must have been my fault. Dog needed checkup for an allergy, screw you. Dog died, also screw you. Never did us any good having crappanion. Dont waste your money on these aholes there are better options. Even the receptionists at the diagnostic place were like "oh, truepanion??? Sorry...."

Had problems with app at first we multiple policies they help to fix that

I got an insurance for my dog since he was 2 months old, I have been paying $35 at the beginning and as time went by, Fetch was increasing my insurance cost with lowering my options. I have to mention that I never used insurance even once. I changed the policy 3 months ago as it was too hight but today I found out they charged me almost $30 more than what I was paying without letting me know and when I called they said your only option is to lower your policy which means I pay more and get less without using it. I felt like they are abusing customers by providing less and charging more and more every year for no good reason. I am looking for another option I am so done with this company

Healthy Paws was prompt with the processing of my claim for my Yorkie's TPLO surgery. They also sent the refund check quickly and I had no problems with the claim at all.