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Very easy once vet tech knew what to do. I like being able to adjust my deductible so easily and in many different amounts.

Extremely quick payout, fantastic customer service.

Lucas was fine.Not happy with the pickiness of pre existing conditions outcome.

You guys make it so easy to make claims. The process is quick and simple, you communicate throughout the entire process so I never have to wonder what’s happening, and the reimbursement is so easy and is super fast to get to me. Side note, your customer service is amazing - truly the best I’ve ever worked with.

I did tons of research on pet insurance before choosing Healthy Paws, and I don't regret it one bit. My doggy got sick and I had to take him to the ER. Luckily he is better and I didn't have to even worry about costs, just his well-being. I submitted a claim after he was discharged and they processed it in a matter of 2 days!! On top of that, they reached out personally to check on how my dog was doing. They have amazing customer service and you can see they care about their customers. So as you can see, my experience with them has been amazing and they have exceeded all expectations.

Friendly and directed me where to go to get my answer

Amazing patience and communication while I was trying to understand the requirements and processes. The person I spoke to found a better rate than was quoted online. The truely amazing lack of restrictions for the insurance is well worth the higher price.

I am going through a financial issue with COVID and you guys were so helpful with my pmt I could not afford. That shows me you guys care about your customers and our fur babies

Our experience with Trupanion is always excellent. We tell every person we can about how great Trupanion is! They are quick with reimbursing claims, their call staff is always helpful and patient when we have questions, and the option to pick the type of coverage we want makes it affordable for everyone. We could not continue to give our pups the best treatment without Trupanion!

Natalie was awesome and helpful.