Very simple to make a claim with very fast results
Very simple to make a claim with very fast results
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Megan
- BREED:
- AGE OF PET: 0 - 3
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Excellent Claim Experience
I had a pet insurance plan with another carrier for 14 years and my experience is settling claims was probably a 3 or 4. That was because I sometimes need to resubmit the claim because the doctor's notes were not detailed enough or they needed additional information. Once that was done I did get paid. MetLife is so much easier to work with. Claims are processed in a reasonable period of time. The claims submission process is easy. Payment comes quickly. The one time I called to ask a question is was easy to get through to a representative. The summary of payments that are available is a helpful tool. I am glad that I have had MetLife for about 3 months for my 5 month old puppy.
- INSURER:
MetLife
- VETERINARIAN:
Gotham Animal Clinic
- POSTED: 05/23/2023
- BY: David
- BREED: Petit Basset Griffon Vendéen
- AGE OF PET: 0 - 3
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Great Pet Insurance
I highly recommend MetLife Pet Insurance. It is easy to submit the claim. I get the documentation I need from the vet's office before leaving. Submit that info when I get home. Claims are received and processed quickly. Thank you MetLife Pet Insurance!! 🐾
- INSURER:
MetLife
- VETERINARIAN:
Leffert’s Animal Hospital
- POSTED: 05/23/2023
- BY: Danielle
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Excellent start withTrupanion insurance
The sales rep was exceptional. He was patient and did not rush the call. He had all answers needed.
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Ira
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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I am always treated nicely.
I am always treated nicely. All my questions were answered.
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Joan
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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You always help me whenever I need to call for questions or information and I truly appreciate it very much
You always help me whenever I need to call for questions or information and I truly appreciate it very much
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Melissa
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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LB
Claims take inappropriately long time to resolve and email/texts communications from company are impersonal, canned messages.
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: laura
- BREED:
- AGE OF PET: 0 - 3
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Best Insurance
Goldie Mittens is an orange polydactyl female over 14 years old who has been super healthy most of her life but I’m so pleased that I have Trupanion pet insurance as she is experiencing some very difficult challenging health issues ! Because I have Trupanion I was able to give her the best health care possible ! I recommend Trupanion to all my friends as it’s the best !
- INSURER:
Trupanion
- VETERINARIAN:
Blue Pearl Midtown
- POSTED: 05/21/2023
- BY: Sharon
- BREED: American Domestic
- AGE OF PET: Over 11 years
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Consistently Excellent Service
really quick payout and excellent customer communication
- INSURER:
Trupanion
- POSTED: 05/21/2023
- BY: Jessica
- BREED:
- AGE OF PET: 0 - 3
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Best investment ever
Insuring my dog through TRUPANION was one of the best choices I have made for her. My dog developed allergies and has had to see a specialist. Trupanion has handled every claim I have submittted quickly and efficiently. Reimbursements are directly deposited into my checking account within a few days of approval of claims. On the few occasions when I have had questions and called customer service the people I have talked to have been nothing but patient, knowledgeable, helpful and pleasant. We now have a second dog and we have insured him with Trupanion. If we never have to use the insurance for him, it is still peace of mind. I cannot say enough good things about Trupanion. We are so grateful that they are there for our lab. I wish our personal health insurance was half as efficient as Trupanion.
- INSURER:
Trupanion
- VETERINARIAN:
Allergy and Dermatology Clinic
- POSTED: 05/19/2023
- BY: Lisa
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 4 - 6
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