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"When your pet is sick it is so reassuring to have a company that understands how strenuous this can be emotionally and financially and to have them reimburse you in a timely manner means a lot and relieves some of the stress. thank you "

My cat, Olive, stopped eating and was vomiting and having trouble going to the bathroom. I took her to her vet and they had to run tests to rule out other maladies. The ultra-sound was going to be the best way to get a good look into her stomach. I am grateful that I could count on Pet's Best to cover this visit and process it in a timely manner.

We've had Healthy Paws pet insurance since our goldendoodle was two and through a broken leg, a lipoma that needed removing, and surgery for cancer, we've never had any issues with payment on a claim. Having reliable pet insurance has made it possible to give our dog the care we want to give him. Very very grateful.

I need to understand the policy. Maybe I signed and missed something. Our math isnt calculating.

Healthy Paws was recommended to me back before I got my German Shepherd and wow I am so glad I took that advise. My guy has been through a lot and they have payed for majority of his most expensive surgeries (mostly dental) and even some stuff with regular vet check-ups which isn't typically covered with a lot of insurance companies. I would highly recommend them to any pet owner!

We've been with Pets Best for five years now on the wellness plan, and we consistently share our wonderful experience with friends. The company offers responsive support, straightforward claims processing, and clear coverage. Before choosing Pets Best, we conducted a thorough analysis, and we couldn't be happier with our decision

We’ve been fortunate to have Healthy Paws as partners in our dog Ripley’s life since he was a puppy—over 12 years now—and we truly can’t say enough good things about them. From the small bumps and scrapes along the way to the big, scary stuff—like Ripley’s recent emergency surgery—they’ve been there every step. Ripley became very sick and needed a 7-day ICU stay along with the removal of his gallbladder and spleen. We knew it would be a costly procedure, but because we had Healthy Paws, we were able to focus on what really mattered: making the best decision for Ripley's health without the added stress of wondering how we’d pay for it. Not only was the claims process incredibly fast and straightforward, but what really blew us away was the personal touch. They followed up with heartfelt emails checking in on Ripley and even sent sweet well wishes and “belly rubs” from afar. That kind of care goes far beyond what you'd expect from an insurance company. In a world full of pet insurance options, Healthy Paws stands out as rare and exceptional. They make sure that when your pet is sick—the scariest, most vulnerable time—you don’t also have to worry about logistics, coverage, or delays. They handle all of that with compassion and speed. We are so grateful for everything they’ve done and continue to do. Healthy Paws doesn’t just support your pet’s health—they love them like their own.

Easy claim and quick reimbursement

I have had Healthy Paws Insurance for my dog for nearly 2 years. My dog just recently had a torn ACL (a CCL in dogs)--this was major surgery. I was in awe at how fast ( within 2 weeks) I was refunded from Healthy Paws. They covered 80% of a nearly $6000 surgery. They directly deposited the money into my account with no problem. Then they send me an email asking how he's doing. I am so grateful this company was recommended to me by a friend!

I feel my claims have been processed in a timely manner. The website for submitting claims and checking on claims is very user friendly and easy to understand. I have been a client for 6 years and feel I have had excellent service.