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Bear has definitely been a handful! This insurance has been a lifesaver for us as we ventured through her puppy stages. She has had some tummy troubles over the years as well, which means multiple trips to the vet and even an ER visit. Nationwide claims app is so easy to navigate. It is convenient and the turn around time from start to payment is fast! Thanks for helping us get the best care for our fur baby!

Y’all are great. Only improvement I could think of is to have more of an automated claim form.

Thank you for helping taking care of Lulu Mae! You have helped so much!!!

To keep from rambling, I'll just say that in the midst of my first real health crisis with my kitty (who's been with me almost 1.5 decades of my life), to NOT have to worry about how on earth I would pay for her bills was the greatest gift you gave me. And to say that to an *insurance company* feels slightly surreal. You were expedient in both your handling/processing of the claim, and in your payment, which meant I didn't have to carry the debt long. I'm so very glad I've stuck with you over the years even when I didn't need you. Because when I did, you were ACTUALLY THERE. Thank you for that.

We've had a great experience with Healthy Paws and I would HIGHLY recommend pet insurance. I was a bit concerned with the price per month, but I did the math and it seemed like it would be a good investment even if we didn't need it until our dog got old. Turns out we needed it much sooner than expected. Tucker, our Golden Retriever, developed a limp in his front left leg when he was about 6 months old. We hoped it was just growing pains but after a few months we took him to a specialist and it turns out he needed expensive surgery =( Healthy Paws gave us the confidence to find the best specialist in the area and Tucker is now doing great! I submitted the claim online, got zero hassle, and received a reimbursement 2 weeks later. My only feedback for Healthy Paws is that I would love to have a plan that covered more stuff (like consultations) even if it was more per month =)

First time ever had pet insurance. Was a little difficult in understanding what was required when first claim submitted. Then got emails asking me to get documentation as y’all never got it. Then in interim I get vets office to send and claim on hold as you asked me to get again. Long story short while I’m getting documents again I’m getting emails saying claim settled. Very confusing. So hoping going forward it’s simpler. I understand the emails regarding pre existing conditions. Just wish I had one person dealing with this. Believe 3 people were involved. Don’t want to waste anyone’s time and your App can be difficult in uploading.

Layla came home with me January 6, 2019 at 10 weeks. I completely forgot about getting her insurance. Cleaning I found my reminder, she was about to have her annual so too late. She went off her puppy preventatives to adult and was insured for that and her spay. I wish human insurance was this great. Recommend Nationwide to all my friends with pets, they're great..so easy. Layla is heathly as can be so next claim likely in 2021.

Awesome service & value

Easy filing

I have not had much time with Trupanuon, but so far my experience has been good.