AngelBabyâs Testimony
Since the inception of joining Trupanion until today - it has been an A++ experience! Great Customer Service, super quick responses and before I could blink my eyes, the payment for my claim was in my account. Wonderful! Thank you!!!
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Dawn
- BREED:
- AGE OF PET: 0 - 3
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So far my experiences have been positive.
So far my experiences have been positive. You own insurance for the unknown and sadly for my furry friend we are now dealing with the unknown and Trupanion has made the process to get him help much easier.
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Christopher
- BREED: Australian Labradoodle
- AGE OF PET: 7 - 10
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Happy Customer
The process was extremely easy!
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Jamie
- BREED:
- AGE OF PET: 0 - 3
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The service was kind and I worked with pre-approvals that were returned to me in a day.
The service was kind, and I worked with pre-approvals that were returned to me in a day.
I got to take amazing care of my dogs and know I did all I could for them.
I tell all my friends they are doing a disservice to there pets if they don't have Trupanion.
We are now going to start chemotherapy on my golden retriever.
I want to thank Trupanion from the bottom of my heart.
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Carolyn
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Vanessa the customer service agent answered my questions and explained the process of how to use my insurance.
Vanessa the customer service agent answered my questions and explained the process of how to use my insurance. This was the first time using my insurance. She was very helpful.
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Kelli
- BREED:
- AGE OF PET: 7 - 10
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Very helpful and friendly and really cared about my puppy!
Very helpful and friendly and really cared about my puppy!!
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Lindsey
- BREED:
- AGE OF PET: 7 - 10
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Very informative and personable.
Very informative and personable.
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: jacqueline
- BREED:
- AGE OF PET: 7 - 10
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you give great customer service response is quick
professional staff good listeners I'm never rushed off the phone
you give great customer service response is quick
professional staff good listeners I'm never rushed off the phone
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Diana
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Best insurance plan ever.
You guys are just awesome. Quick responses and excellent coverage. I couldn't ask for more.
- INSURER:
Trupanion
- POSTED: 05/04/2022
- BY: Ellen
- BREED:
- AGE OF PET: 0 - 3
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Read the fine prints above potential policy coverage change
Please be careful with PetSecure regarding its insurance plan and coverage limitations. Plan and coverage details can change pretty unnoticeably without your consensus and agreement.
We enrolled with PetSecure under the vet referral program for our large breed dog back in 2020. I have to give credits to PetScure related to its free trial period, claim process method, and the general coverage range of its plans. However, there are coverage limitations underneath its plans and not advertised anywhere. Moreover, these coverage limitations, and in fact, the policy coverage percentage could change based on the so-called company's "independent" review.
To put a solid example, our dog was feeling a bit off (not willing to eat/drink for 2 days), and we visited our regular vet for a quick exam. The result was non-conclusive with a strong suspicion of hot weather/climate, and our dog recovered 2 days after the vet visit without any prescribed meds. Filed the claim with PetSecure, and then denied as the event was not an accident nor illness....
Moreover, at the end of 2021, we received a letter from PetSecure indicating our coverage will change from 80% to 50% in 2022, which is a 30% reduction in co-pay amount including the $200 deductible. Such that, previous a bill total of $250 will be able to satisfy each year's $200 deductible requirement, now will require a $400 bill total amount. Meanwhile, the main website still advertises 80% plan coverage....right, this is not a false advertisement for sure....
Anyway, one short conclusion, stay away from PetSeucre, and actually any majority of pet insurance providers if you have a healthy dog. Put away some money for special event of accident or major illness.
- INSURER:
Petsecure
- POSTED: 05/03/2022
- BY: Jay
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: 7 - 10
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