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Horrible company. Supervisor just told me their relationship with area hospitals is more important than the patients & account holders. I pay alot every month for my dogs to have insurance. But they rather my dog suffer than them address an issue. Shame on Trupanion!

I would not recommend this company at all. They did everything they could to not pay, to the point of twisting my words as a pet owner and using that version of events instead of what was determined by veterinary professionals. Even after I put my pets through x-rays and ultrasounds to be thorough and ensure a correct diagnosis, Pets Plus Us did not care about the results determines by professional vets. Even though my cat has a health issue that was discovered after we got insurance and should be covered, I have zero confidence that Pets Plus Us will protect my pets and I have cancelled our policy.

I have had the Sam insurance for 1 years Fetch is tops They have paid my insurance by the policy rules an I appreciate that you always know what to expect from them My pet has had lot of Medical problems in the past year Thanks to Fetch she has had the best care no questions ask I don't ask for any thing my policy says is not covered I can't ask any more from them Thank You Fetch plan

The first 6 months they were terrible.Lately when you call you get a pleasant person who speaks English.I insure 3 dogs with them …a few claims and I thought they would choose not to renew …they did renew with no premium increase- and gave me an additional $500 of insurance @ no charge.Keep it up met life

My one year old ate an sos pad and became sick and lethargic Our veterinarian Dr Rubia at Humber Valley took excellent care of Olive and explained everything Having Trupanion insurance proved to be the right choice because the claim process was fantastic and fast.They texted me everything as it was happening.Great service TrupanionNot having to worry about financial costs just getting the best care for Olive who is doing great After rates were increased I considered canceling Trupanion customer for life 🙏

Healthy Paws is good pet insurance. Easy to file claims, no hassle payments, and reasonable rate of reimbursements.

I spoke with a representative before starting my account and directly asked if any future bloodwork, allergy shots, and ear infections would be covered under my policy. I was concerned because while my dog did not have any conditions at the time, she had previously had issues with allergies. My vet confirmed that she was healthy at the time of starting my policy. I was explicitly told all of that would be covered under my plan. When I submitted a claim for bloodwork due to my dog’s odd behavior and allergy shots for a rash she was exhibiting, both were denied. After talking to a customer service representative, she claimed that since my dog had an ear infection previously, all allergy related issues would be counted as prior conditions. She also said that bloodwork was not covered even though the representative originally told me it would be. I had heard rumors of Pets Best being a scam, but I decided to trust the representative anyway. This experience definitely verified these rumors.

Healthy Paws coverage is great and payment to claims very quick with direct deposit. Thank You HP!

Our dog had a torn dew claw, and Greenlake Animal Hospital did a great job fixing the issue. I was dragging my feet getting reimbursed because I was worried about the time and effort, but Lemonade was amazing. The process was quick, and simple. We were approved and reimbursed faster than I could have imagined. I hope I never need to use it again, but I know the process will be simple if I do.

This was the first event in 4 years for my very active Terrier mix. I submitted my claim (online) the day I received my vet bill post-surgery. HealthyPaws was responsive, asked the vet directly for the medical history which was submitted promptly (thank you) and HealthyPaws direct-deposited the expected reimbursement within a couple of days to my bank account. Such peace of mind having this insurance to back up my decisions regarding medical care.