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This is my first claim. I will have 3 more appointments so will see how those go and provide comments

I hear from Embrace soon after I file a claim. They are extraordinarily prompt, fair, and thoughtful with their handling of claims. The customer service is astounding. I wish human insurance was this fabulous!

When we adopted Mabel, I was really hesitant about paying for insurance for her; especially since money was tight and she was a healthy little pup. But, with all the health problems my other dogs had faced, I decided to try it and see how it went. I can tell you it was one of the best decisions I ever made in regards to Mabel's care! When she dislocated her knee cap and the vet told me the price of the surgery to repair it, I was so relieved to know that Healthy Paws would cover 90% of it (based on my policy). If we didn't have the insurance, I am not sure what we would have done. We didn't have the money or credit to pay for such a surgery on our own. This was my first claim after being a policy holder for over a year and I couldn't have been more impressed. Healthy Paws not only provided peace of mind, but the quick processing time of my claim and the excellent service made me even more positive we made the right decision with the right insurance company.

Trupanion processed our ER/ICU claim in a matter of days. Our whippet experienced cluster seizures and within minutes we were on the way to the ER/ICU clinic. I cannot express enough our appreciation for the Trupanion help with this bill, as well as having our darling boy back home with us and doing well on medication.

Trupanion processed our ER/ICU claim in a matter of days. Our whippet experienced cluster seizures and within minutes we were on the way to the ER/ICU clinic. I cannot express enough our appreciation for the Trupanion help with this bill, as well as having our darling boy back home with us and doing well on medication.

I originally got insurance for our cats because they were frequently outdoors and at risk of injury. We recently built them an enclosure to keep them safe and I was literally just about to cancel insurance, thinking there was no longer any need. Last week, our 8 year old 'kitten' fell suddenly ill and we had no idea why. After three trips to the ER, and one trip to her regular doctor, she passed away while awaiting what would have been a nearly $5000.00 battery of tests at a specialist clinic to try and determine if there was a chance to treat what ever it was. If anyone were to ask me if insurance is worth the cost, even if there is little risk involved, I would say yes, there is no doubt. Thank you Trupanion for being there and being willing to step up, no questions asked, even though we were not able to save our precious baby.

I originally got insurance for our cats because they were frequently outdoors and at risk of injury. We recently built them an enclosure to keep them safe and I was literally just about to cancel insurance, thinking there was no longer any need. Last week, our 8 year old 'kitten' fell suddenly ill and we had no idea why. After three trips to the ER, and one trip to her regular doctor, she passed away while awaiting what would have been a nearly $5000.00 battery of tests at a specialist clinic to try and determine if there was a chance to treat what ever it was. If anyone were to ask me if insurance is worth the cost, even if there is little risk involved, I would say yes, there is no doubt. Thank you Trupanion for being there and being willing to step up, no questions asked, even though we were not able to save our precious baby.

Very easy to submit a claim

We have had two cats with serious medical problems, and very high vet bills. This insurance has been amazing - it's easy to submit claims, easy to see what is and isn't covered, the money is deposited quickly, and the follow-up calls are personal and much-appreciated. One of our cats died last year from a brain tumor, and everyone I talked to was compassionate and caring and helped us through the time. This service is amazing.

Our recent claims were for a heart tumor for our Golden Retriever. We received the diagnosis Monday and had to have her euthanized on Tuesday. I was dreading calling Petsbest to cancel our coverage on her but before I got around to it I received notification that it had been taken care of already! Thank so much!