Highly satisfied
Who knew a Great Dane's broken toe could be so expensive? With casts, medictations and finally amputation, one little toe cost a lot! My claims were processed quickly and I was reimbursed as promised. Very satisfied with Embrace.
- INSURER:
Embrace
- POSTED: 05/29/2017
- BY: Tammy
- BREED: Great Dane
- AGE OF PET: 0 - 3
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Very responsive staff, fast claim turnaround.
A little clumsy (on my part) initially. I was submitting a wellness claim and decided to submit additional background info on our shelter pet while I was at it. I wasn't able to indicate that it was merely informational, so Embrace processed the support docs as claims and obviously declined them because they occurred prior to enrollment in our policy. After an exchange of personally written emails the confusion was straightened out, and my wellness claim was ultimately approved. I was impressed with the prompt personal responses I received from the staff, and look forward to working with Embrace in the future.
- INSURER:
Embrace
- POSTED: 05/23/2017
- BY: Pete
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Good to have !
Easy to file a claim and easy to handle the filing online. Only had one call from ASPCA insurance about the claim. Had 2 calls asking how my dog was doing . Good people there!
- INSURER:
ASPCA
- POSTED: 05/17/2017
- BY: Henry
- BREED: Miniature Poodle
- AGE OF PET: 7 - 10
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I wish I could have Embrace for my insurance!
My dog had surgery for a torn ACL on friday. Needless to say it was quite expensive. On monday I received confirmation that it was covered and check was issued. Amazing turn around. I have nothing but praise for this company. Their customer service is the best I have ever dealt with. Thanks for making it so easy for my dogs to get the care they deserve!
- INSURER:
Embrace
- POSTED: 05/16/2017
- BY: Kathleen
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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I had questions regarding auto pay and I made payments to account through my online bank system.
I had questions regarding auto pay and I made payments to account through my online bank system. I was referred to my bank to see where payments were sent. I have been ill and unable to get out to bank as of yet. hopefully I can get there in next few days.
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I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
- INSURER:
Trupanion Canada
- POSTED: 05/16/2017
- BY: Sandra
- BREED:
- AGE OF PET: Over 11 years
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Yes
No
I had questions regarding auto pay and I made payments to account through my online bank system.
I had questions regarding auto pay and I made payments to account through my online bank system. I was referred to my bank to see where payments were sent. I have been ill and unable to get out to bank as of yet. hopefully I can get there in next few days.
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Sue
- BREED:
- AGE OF PET:
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I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Sandra
- BREED:
- AGE OF PET: Over 11 years
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