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Emily was great to talk to about my first claim being filed she answered all of my questions and was very kind.
Emily was great to talk to about my first claim being filed, she answered all of my questions and was very kind. She seemed like she really cared how my pet was doing after her emergency visit. She also walked me through the process of being reimbursed. Overall a great experience!
- INSURER: Trupanion
- POSTED: 11/13/2020
- BY: Britney
- BREED:
- AGE OF PET: 0 - 3
5
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Very good customer service.
We purchased Healthy Paws insurance for our little girl the day we got her. She has had a few issues of which I had no problem getting reimbursed. When she was diagnosed with cataracts in both eyes I had no idea if she would be covered for surgery. Thankfully, Healthy Paws sent me a reimbursement very quickly. What a relief to have insurance for something I didn't even know dogs got. I would recommend them to anyone and have many times.
- INSURER: Healthy Paws
- POSTED: 11/12/2020
- BY: Kim
- BREED: Havanese
- AGE OF PET: Over 11 years
5
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I always receive great service and assistance from all the reps I speak with.
I always receive great service and assistance from all the reps I speak with. Thank you. And your promptness in processing claims is super. Thank you.
- INSURER: Trupanion
- POSTED: 11/12/2020
- BY: Linda
- BREED: Dachshund
- AGE OF PET: Over 11 years
5
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Submitting claims is a simple process.
Submitting claims is a simple process. Trupanion keeps me posted on the status of my claim and there's no undue delay in receiving payment of my claim.
- INSURER: Trupanion
- POSTED: 11/11/2020
- BY: Greg
- BREED: Golden Retriever
- AGE OF PET: Over 11 years