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Pets Best has come through for me twice now in the 10 or so years I've had them for insurance on my lab. Each time the claims process was extremely simple. The first time I was paid in less than two weeks no questions asked. The second time took a little longer to process due to an incidental finding during surgery for a different problem, which confused the process a bit. I do wish they had called me to discuss but it ended up getting resolved shortly after a quick phone call to them. My claims were paid in full with very little trouble or "fighting" that most insurance companies put you through. I recommend this company to all my pet parent friends. Thank you for making difficult times a little bit easier.

No issues or problems with Nationwide pet insurance were easy to work with.

I was reimbursed more than I was expecting to be, which was a wonderful surprise. The ease of submitting my claim(s) and the courtesy of your customer service folks is terrific.

Easy to send up claims, and payment comes fast.

Nationwide did a great job in communicating with me and keeping us informed.

Much easier than I thought.

Awesome customer service

Great insurance company for my pet

I appreciated being able to e-mail my claims. That is a huge time saver. Our claims were handled timely and with ease.

I love using Nationwide for Annie's pet insurance - it's so simple to submit a claim and you can easily view all documents online. Plus, everyone I've ever communicated with there has been nothing but pleasant and so helpful!