Quick and easy
Filing a claim w Lemonade has proven to be quick and easy. I put the claim through via my phone and w in hours it was reviewed and approved. The payment for services was in my bank account in 2 days. It was truly an easy experience.
- INSURER:
Lemonade
- VETERINARIAN:
Baldwin Harbor Animal Hospital
- POSTED: 07/22/2023
- BY: Cheryl
- BREED: Golden Retriever
- AGE OF PET: 4 - 6
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Don't USE FETCH
Fetch is the worst Pet insurance company i have ever dealt with. Deny a claim after repeating requests for documents..Dont worry .. the requests are all BOT Chat messages.. They somehow don't receive your documents.. than deny your claim.. Never answer email requests. Never gave me the detailed information I requested. MY Emergency costs were denied, all vet visit costs denied.. I can bet any good reviews for Fetch are not genuine..
- INSURER:
Fetch
- VETERINARIAN:
Animal Care Hospital Quesnel
- POSTED: 07/22/2023
- BY: Cindy
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Trupanion has always refunded/paid within minutes
My miniature Australian Shepherd has an ongoing illness, when the vet submits a payment request to Trupanion, they pay within minutes even before I leave the vet's office.
- INSURER:
Trupanion Canada
- POSTED: 07/21/2023
- BY: Christopher
- BREED: Australian Shepherd, Miniature
- AGE OF PET: 0 - 3
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Healthy Paws Cannot Be Beat!
I LOVE Healthy Paws! Ghillie is the second dog we have insured through Healthy Paws, and we could not be happier. I strongly advise everyone to have the peace of mind they will have that they will always be able to afford the care their dog needs. Healthy Paws is straight forward and honorable. They have no hidden surprises or holes in your coverage. They respond immediately, and they are always fair.
- INSURER:
Healthy Paws
- POSTED: 07/21/2023
- BY: Katie
- BREED: Wirehaired Pointing Griffon
- AGE OF PET: 4 - 6
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Excellent coverage and customer service
I have only submitted 4 claims so far, but have been very happy with their customer service, their ease of submitting and checking on claims and their coverage. This is the best think I've done to never question whether I could afford to give my dog the care she needs when needed.
- INSURER:
MetLife
- POSTED: 07/21/2023
- BY: Donna
- BREED: Cockapoo
- AGE OF PET: 0 - 3
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Noice
Good service although took longer to process than expected.
- INSURER:
ASPCA
- POSTED: 07/21/2023
- BY: T
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Excellent Coverage by Trupanion
I am so thankful to have Trupanion pet insurance for my multipoo, Jake, who has had some health issues starting from an early age. No matter the problem, they have relieved much of the financial burden resulting from Jake being treated by his vet. Any questions or concerns that I have had are always addressed and resolved quickly by the caring, courteous & knowledable staff.
- INSURER:
Trupanion
- VETERINARIAN:
Chapin Veterinary Hospital
- POSTED: 07/21/2023
- BY: Pat
- BREED: Malti-Poo
- AGE OF PET: 0 - 3
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Easy to use, fast processing times
I have had multiple unfortunate issues with my Standard Poodle regarding embedded fox tails. This required multiple surgeries and after surgical complications. It also eventually required a trip to a specialist for a CT Scan of the area. The dollar amount paid out by myself and the insurance company wasn't as high as some reviewers, but for me it is the ease of the process and quick processing time provided by Healthy Paws that I am very satisifed with.
The claims process consists of you selecting which dog the claim is for and uploading the invoice. I am very happy that Healthy Paws is always there for me and I will recommend them to everyone.
- INSURER:
Healthy Paws
- POSTED: 07/20/2023
- BY: Mark
- BREED: Poodle - Standard
- AGE OF PET: 4 - 6
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HEALTHY PAWS DECEIVING CONTRACT
healthy paws is not to be trusted
They accepted to insure our super healthy dog 2 years ago. They requested health docu,ments that we submitted and we have paid them ever since. We never filed a claim until today because our dog had a fox tail accident. Suddenly they don't know if our dog is healthy and they need more medical records that they never mentioned before, so basically they just take your money for years and then once you have a problem make it impossible to get a reinbursment. You will only find out how dishonest and deceiving this health insurance is when you file your first claim! Even if your dog is super healthy and it is 100% obvious the problem was just an accident.
Dont fall for this scam. I REGRET having this insurance!
- INSURER:
Healthy Paws
- POSTED: 07/20/2023
- BY: MARCELA
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Processing time good, email communication different
I always appreciate that Trupanion can process claims expeditiously. The new system is not clearly explained to clients on the website, but it mostly seems to work. What was missing for this latest claim was the usual email I receive after a claim has been assigned a number. So I was surprised to see that on the cat's list when I logged in to check the status. All I had received was the initial email that the claim info had been received and then an email today that the claim has been processed. If there is something I should be doing to make our communications flow better, let me know.
- INSURER:
Trupanion
- POSTED: 07/20/2023
- BY: Patricia
- BREED: Maine Coon
- AGE OF PET: 7 - 10
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1 comments
POSTED: | BY: Healthy Paws Customer Service
Marcela, As per the policy we do require full medical records for all enrolled pets in order to process claims. Once full records are received (typically we ask for them when you file your first few claims) we will keep them on file for future claims processing and you will never have to submit full records again. In the future, if we do need clarification for a specific claim, we may simply request the date of service exam notes for that visit. We appreciate your efforts in providing those records. Your recent claim was covered in its entirety with the exception of the exam fee, which are excluded by your plan. Covered items were applied towards your chosen deductible. As with any plan that has an annual deductible, that must be satisfied before any reimbursements can occur. The Healthy Paws Team