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I have only had the opportunity to file claim toward deductible, not actually having anything paid so I really can t say. The claim filing on line was easy.

It's hard to believe Nationwide would send me a survey after the way you handled my policy and now will not return the money I put into the policy. You took my payment knowing my pet was older. In addition, prior to taking out the policy, I called NW to see if a pre-existing condition would be a issue and I was told it would not be. Read the reviews on your website, the only good ones are the ones you placed. Nationwide should be ashamed of conducting business in this manner and the only saving grace is a nice class action lawsuit for the way you bilk people out of their money. Shame on me for not reading the reviews prior to taking out the policy.

Keep up good work!!!!!

Easy, Fast and Great Customer Service. Top Shelf!!!

Nationwide has always paid my claims in a timely manner. Any chance i get i recommend this insurance to who ever has a pet...it just makes sense!

Any time i have had to submit a claim or have a question they are always very helpful. Everyone there is kind and takes time to make you feel like they do actually care about what your are going thru. I wish human insurance companies would be as helpful and caring.

Everything is always handled quickly and efficiently.

Fast claim processing. Fair evaluations of claims. Cover rescue older animals

The process was very quick via the vet s office.

Always fast and pleasant