Helpful yet Disappointed
All of the representatives who assisted us the evening we had our scary event with our puppy and with our claim afterwards were EXTREMELY helpful and through. However, we did not know that the “deductible” was per incident. When we had originally signed up for Trupanion we were under the impression the deductible was yearly, like most insurance. So when we spoke to the representative after submitting our claim and explained that it was per incident we were very disappointed. We are now shopping around for other pet insurances.
- INSURER:
Trupanion
- POSTED: 01/09/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I read online reviews as well as comments from a friend
I read online reviews as well as comments from a friend
- INSURER:
Trupanion
- POSTED: 01/09/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy to sign up
I did it over the phone and it was very easy. I gave it a 9 because I literally just signed up and have not used the service yet.
- INSURER:
Trupanion
- POSTED: 01/09/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I had a very good respond by one of your representatives.
I had a very good respond by one of your representatives.
- INSURER:
Trupanion
- POSTED: 01/09/2021
- BY:
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Trupanion is very fast with your insurance .
Trupanion is very fast with your insurance . You know that you can depend on them for fur babies help to keep them healthy.
- INSURER:
Trupanion
- POSTED: 01/08/2021
- BY:
- BREED: Havanese
- AGE OF PET: 7 - 10
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Great company and service
As always you make it extremely easy to submit a claim. The process is great and I always recommend you.
- INSURER:
Trupanion
- POSTED: 01/08/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Because he was great !
Because he was great ! Helpful and patient
- INSURER:
Trupanion
- POSTED: 01/07/2021
- BY:
- BREED: Japanese Chin
- AGE OF PET: Over 11 years
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Ozzy’s safety net
Signed up with ease. All questions answered courteously
- INSURER:
Trupanion
- POSTED: 01/07/2021
- BY:
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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