Call with MetLife
Just had a call with Donna at Metlife she was so helpful I had lots of things to update and she handled everything for me and she was very pleasant and would recommend her and MetLife to anybody and everybody.
- INSURER:
MetLife
- POSTED: 07/26/2023
- BY: Deborah
- BREED: Mal-Shi
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Healthy Paws is THE BEST
We have three amazing dogs who have, unfortunately, had some bad luck - including a life-threatening GDV emergency surgery. We have never, ever not been able to treat because Healthy Paws has our backs, always. They have not only ALWAYS covered what they should, but have treated me with care and compassion during times of high stress. They're submission process is easy, they pay back quickly, and most importantly, they allow pet parents to ensure they're animals are safe. We should never have to say know or guess whether to treat. Because of Healthy Paws, we've been able to keep our animals healthy and ourselves financially protected. ALWAYS GET INSURANCE...and get Healthy Paws.
- INSURER:
Healthy Paws
- VETERINARIAN:
Bergen County Vet
- POSTED: 07/26/2023
- BY: Stephanie
- BREED: Goldendoodle
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Great
Fast and excellent remuneration.
- INSURER:
Trupanion Canada
- VETERINARIAN:
Amherstburg animal clinic
- POSTED: 07/25/2023
- BY: Lynne
- BREED: Goldendoodle
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
AMAZING CUSTOMER SERVICE with TYLER!
I just got off a 50min phone call with Tyler and he is just the most genuine, kind, and passionate representative I have ever talked to. Prompt and courteous responses, he addressed my concerns with the utmost professionalism. Tyler's efficient resolution exceeded my expectations. Highly recommended for their top-notch support!
- INSURER:
Pets Plus Us
- POSTED: 07/25/2023
- BY: Jennica
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Best Insurance for Pets
I have had Healthy Paws since both of my Shih Tzu's were puppies. Both have had substantial vet bills. Healthy Paws has reimbursed on vet bills promptly and it couldn't be any easier to file a claim. Premiums have increased only minimally so far. I am so pleased with Healthy Paws!!
- INSURER:
Healthy Paws
- POSTED: 07/25/2023
- BY: Kathy
- BREED: Shih Tzu
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
Best Pet insurance Metlife
Fantastic, so glad I chose Metlife and so glad I went to Acacia Animal Hospital. Every time I called Metlife they always helped me with all my questions and concerns. And so nice and no problems with my reimbursements, love them
- INSURER:
MetLife
- VETERINARIAN:
Acacia Animal Hospital
- POSTED: 07/24/2023
- BY: Susan
- BREED: American Shorthair
- AGE OF PET: 4 - 6
Did you find this review helpful?
Yes
No
The Best for You & Your Pet
Trupanion is worth every penny. The customer care representatives are excellent! They clearly and succently answer any type of clients questions, resolve issues in real time and are a delight to deal with. Trupanion exceeds all my expectations!
- INSURER:
Trupanion
- VETERINARIAN:
VCA Alta Vista Animal Hospital
- POSTED: 07/23/2023
- BY: D.
- BREED: Chihuahua
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
The Best of 3
My third Pet Insurance Company and by far, the best
- INSURER:
Lemonade
- POSTED: 07/23/2023
- BY: Gerard
- BREED: Italian Greyhound
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Avoid at all costs
They routinely lost my pet's information and claims, their customer service was abysmal, and they made an already heartbreaking time even more agonizing, stay away from them if you value your pet's life and your sanity.
- INSURER:
Pets Plus Us
- POSTED: 07/22/2023
- BY: Quinn
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
BEWARE—Total Rip Off
We’ve had HP for 7 years…never filed a claim. We filed a claim recently for allergy treatment. Rejected initially as a “wellness visit”. Revisited after I complained. One week later premium increased from 250 to 550 a month.
- INSURER:
Healthy Paws
- POSTED: 07/22/2023
- BY: Shirley
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
1 comments
POSTED: | BY: Healthy Paws Customer Service
Shirley - We truly appreciate you being part of the Healthy Paws family for over 7 years. We're glad that out team was able to correct the error and process your claim. Annual reprices are scheduled once a year on the policy's anniversary date for all policyholders and insurance regulations require that we send out a notice to our clients whenever there is a plan change. It was coincidence that you received the plan update email after your claim was processed. We understand your concern and would be happy to review your account and discuss your pending premium increase with you in greater detail. Please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that went into your premium increase.