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Claim processing has been fairly quick and as expected, in terms of coverage. Billing has been odd during the transition from coverage from my payroll to my personal payment. Extra payments were taken as well as monthly autopayments started. I've been told it will work out by the 12-month period end to not exceed the annual charge.

Thanks to our Healthy Paws insurance policy we were able to get cancer treatment for our 90 lb Bernese Mountain Dog. After the $500 deductible we were reimbursed for 80% of all charges except for the exam fees. Filing claims is fast and easy and we received our reimbursements by direct deposit within 10 days of filing every claim! Our vet bills totaled around $7,000 or more and our share ended up being about $2,000. Without this insurance we would not have been able to get our precious girl any treatment. That would have been heartbreaking. We cannot say enough good things about Healthy Paws!

I’ve had to use my plan on several occasions & Nationwide has shown me nothing care & concern for my pet & my pocket. The Representatives are very caring, knowledgeable, courteous, pleasant and professional !!!! I’m extremely happy with my service

They are very receptive and helpful every step of the way. I feel like we’ve had quite a few issues arise that we never expected, but we are so thankful we were prepared for them. I’m so thankful we chose this pet insurance. Thank you!

We love our Sweetie and we are so happy we purchased pet insurance so there is never any question about going to the vet or treatment that is required.

So far we have been very happy with the coverage that our policy provides. My only complaint is that it takes a long time from the time a claim is received to when we receive payment. Other than that, the coverage has been a great thing for both routine care costs as well as when the unexpected, larger health issue needs to be treated.

Very satisfied! Thank you!!

Submitting my claims have been a seamless experience using the app and I have always had clear EOBs explaining my reimbursement.

After having a dog that needed expensive healthcare during two periods in her life, it is wonderful to know that should it happen our cure little girl, some of the financial stress is alleviated.

Our 6 month old puppy managed to get his paws on a barbecue basting brush and unfortunately the head of said brush came off and got swallowed, which would be okay if our pet were a shark but not so good for a puppy. The brush managed to block him up and needed to be surgically removed. Not something you want to really go through, given the stress and expense of it all. However after everything settled down and made the claim, Nationwide processed it in short order and paid out everything according to our plan. No stress, no arguments - just worked the way it should have!