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Like the claim process, very easy and effective!

This insurance care about pets. Time for response in claims is great. Totally recomend!

I've had nothing but positive experiences with pets best . Love the ins for my little one

I enrolled both of my aging puppies with Embrace when I knew I was changing careers and would make less money than I had before. I didn't want to face a $5,000 surgery bill for one of my babies. Embrace makes it easy to file claims and has handled my claims promptly. The premiums are reasonable and close to my out of pocket expenses for preventative care. I enjoy the peace of mind knowing a major illness or accident will be more affordable.

It is nice to have the peace of mind knowing that expensive medical care for your pet is obtainable with little out of pocket money because Embrace is there to help. The cost of the insurance is reasonable compared to the benefits it offers for medical expenses.

I've had Embrace for my pets for several years and never had a problem with them paying my claims. However my last experience was the worst customer service I've experienced. I honestly believe it was due to one employee. Her attitude was one of just not caring and very controversial. Because of my pets aging I will continue to do business with the company but I don't recommend them to anyone else. Until they investigate my claim and find out why this employee doesn't care about who pays her salary please chose another pet insurance company

My dog had an infection on his foot and with the exam and medications the bill came to about $136. Since I have a $100 deductible and 10% coinsurance, the company paid about $32. This was what I expected. All I had to do was upload the bill and receipt and a couple of weeks later I received a check.

We lost our beloved Schubert (Schnauzer) very quickly on a Sat evening after taking him to the vet on Thursday and Friday. The quick Pets Best response and claims processing made a very difficult time a little easier to handle. Thank you!

We were referred to Pets Best years ago by our dog walker who claimed was the best provider after working with multiple insurance companies over the years. We've always found this to be true, especially recently. My dog, Zeke, suffered from GI issues for almost 6 months, with physical and neurological symptoms increasing in severity. After multiple visits to the vet and emergency room each month, we were finally referred to a specialist who confirmed through an endoscopy that Zeke has IBD. The specialist placed Zeke on a care plan and he is well on the road to recovery. Because of Pets Best comprehensive and efficient care, we were able to fearlessly seek a diagnosis over the last six months to get our fur baby healthy again without fear of debt or negative financial impacts to our family. In total, Pets Best saved us over $5000 and continues to offer us a peace of mind that is invaluable.

My dog recently had a totally unexpected trip to the emergency vet. I was in the middle of a move and with moving costs, housing deposits, and all of the other expenses associated with moving, I was very stressed to add another $1,500 expense to my monthly budget. Thankfully, the vets were able to take care of my pup and Pets Best gave me peace of mind in my finances. The claims process was simple and I was reimbursed in a week. I tell all of my friends that pet insurance has been well worth it--I don't ever worry about having to make difficult care decisions for my pet simply because I can't afford the best care option.