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I couldn’t be more thankful for the support and care I have received. I am so thankful I finally got pet insurance and with Mack’s recent unexpected surgery, which caused so much upset, we are so thankful he is doing great, now. I am happy to have Nationwide on Mack’s side and ours. Thank you!

We have two Cocker Spaniel/Poodle Mix females. Both have had some health issues and our insurance has come in so handy. Right after Easter this year, our Sadie (2 years old) began to exhibit signs of pain and difficulty walking. After evaluation it was determined that she had a disk herniate (it fully burst actually) and she had lost use and feeling of her hind quarters. Surgery in my eyes was the only option. I immediately called Nationwide and spoke to Jackie (x6480) to fill her in our what was happening and wanted to find out what was covered by our plan. JACKIE WAS AMAZING!!! She told me exactly what i needed to do, she called us to check on Sadie's status and once our final hospital bills were submitted, she filed an exception to have our claims expedited for reimbursement. I am so happy to say that our Sadie is getting stronger every day, she is now walking and running and regaining bathroom function. We would not be happier with her progress. It was so nice to not have have financial reasons impact our decisions on what was best for our girl. I always tell people to get pet insurance, they will not regret it!!

Trupanion's customer service is beyond the best I have ever dealt with across all types of insurance. Fine people, prompt reimbursements.

We have had Pet Insurance with Nationwide for several years ..... very happy with your service. I would highly recommend Nationwide to family and friends with pets.

The convenience of having the vet submit claims was great! Learning that Trupanion does NOT cover the exam fee was sad.

Layla's acupuncture/chiropractic treatments have been covered and to date seem to be very effective. Her bronchitis is much improved. I appreciate the fact that these treatments have been covered by Embrace. I hope that Embrace does not put a limit on them in the future. Much better than giving Layla steroids. Luckily Embrace has not limited such treatments in Connecticut yet. I would encourage the underwriters to not change this.

I have been completely satisfied with the response time, fairness of payment and customer service that i have received on both claims i have submitted. Two separate accidents and the stress of surgery for one of our dogs was calmed due to the customer service and quickness of the response from Nationwide on both clams made the process manageable for our family. We were not crippled financially due to mounting vet bills. When we rescued our second dog we knew we should look into pet insurance. Nationwide partnered up with my company so the choice was easy. I was not expecting the level of customer service, ease of us with the app to submit claims and how fast my questions were answered. I also appreciated the follow up on both pets. It's a simple thing but not one a lot of companies think to do.

When our dog became very ill , Healthy Paws was there to help. It was great having healthy paws to support us in our payments, as the cost would have been over to what we could have afforded . We were able to make the decision that supported our dog in her recovery - thanks to have insurance. Healthy paws not only helped to pay the bills, but also followed up with a personal email to see how our fur baby was recuperating. I could not have done this without the support of insurance.

I pay more for Ringo's health insurance than I do for my own; however, the Wellness coverage makes it partly pay for itself, and I have the reassurance of knowing that I could afford my share of whatever happens in future. 7 years ago I lost my Kymdog to Lymphoma. She was not insured and I spent thousands of dollars over 2 years to keep her comfortable for as long as she had a reasonable quality of life. Now I feel I have piece of mind, whatever the future brings.

Nationwide has been responsive, efficient and thorough in answering questions and processing and reimbursing claims. I am very happy I made the choice to go with nationwide for our pet insurance.