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Nationwide has been great. Claims are easy to do, and they pay promptly.

We've been a Nationwide pet insurance policy holder for many years with two dogs. The service is quick and efficient and claims are easy to file. Reimbursements and explanation of benefits are handled promptly as well.

I have been absolutely impressed with this insurance. The rate is reasonable, the coverage is great, and filing claims is very easy.

Spot insurance: Website was easy to maneuver. All my questions were answered in the FAQs.

Spot insurance: Website was easy to maneuver. All my questions were answered in the FAQs.

Nation wide has certainly helped with cost for Barney care at the vet

I submitted a large claim for a hospitalization in May and the claim has still not been paid. I was told they needed a GAP letter to explain why I don't have a year's worth of medical records on a 6 month old puppy. DUH his birthdate is 12/1/19. I emailed the note twice only to be told they did not receive it. It has been extremely difficult to get the medical records they need. Finally asked to speak to a supervisor and hoping to get this resolved. If you are using the app to submit a claim don't bother. There is an option to request medical records but NO request will be made. This cost me a month of wasted time. Just know they will process no claims without a complete medical records profile of two years for an older dog and 1 year for less than 12 mon old. They do not offer help with getting records and records must be totally complete including all vet notes and labs, tests, etc.

We have found this insurance to be very responsive and easy to use.

Love our pet insurance

I really love having the peace of mind with this insurance. We have 2 very big active dogs and have been extremely pleased with our insurance. The ease of filing claims and the turn around time has made paying the bill one less thing to worry about.