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So far the claim process has been very easy

Love them!

Very kind

I was referred to Healthy Paws by someone I trusted when it came to the health and welfare of my dog Jack. And I have recommended Healthy Paws to every pet parent. I’m a dog trainer and have a dog rescue and one of the topics I cover with them is securing health insurance for their beloved pets. Healthy Paws makes it so simple to send in your claims and the turnaround for reimbursement is amazing. Highly recommend Healthy Paws.

Because I have not gotten any reimbursement yet for anything ..so I really don't have anything to go by.

I bought this insurance because I knew bulldogs are known for having a few medical problems. My sweet girl was perfectly healthy until about 6 years. When I finally needed Trupanion, they were there to help. They made it so easy and were very helpful. I know if I ever need them again, they will be there for us.

I have never needed to use the insurance but all the humans I've spoken with were upbeat and helpful and understand my dog Charlie is 100% a family member. The price per month is not the cheapest but covers what I wanted.

As a matter of fact ... I just recommended you to a friend last night. The claims process is extremely user friendly ! Your turnaround time is usually very fast too. I am so thankful to have you !!! My Finn would not be alive today if wasn't for Trupanion. Your guys ROCK !!! Thank You So Much for having our back !!!

Pets Best insurance is literally a lifesaver for my cat Nala. She has been sick with a chronic condition for a year and a half, and has required multiple vet visits, testing when she got complications, and numerous medications, both ongoing for maintenance and others when the condition flares up again. One medication in particular is so expensive, I could never afford it on my own. Pets Best not only pays me back 90% of what I pay to my vet for all these sick visits/treatments, they pay me back so quickly and reliably that I can usually use the money to pay for Nala's next round of medicine! I could never have helped my sweet girl feel better without Pets Best, I really feel they are with me at the vet's office saying, "Don't worry. We've got this!" as I deal with how I'm going to pay for Nala's vet costs. I cannot express how important this has been to our family, knowing we have the security of not having to weigh treating Nala against paying our bills. I honestly don't know why anyone would NOT have pet insurance! But other insurers I'd been with in the past had complicated claims processes or questioned everything so many times that I'd give up and leave money on the table because it was just too time-consuming to deal with it. Pets Best is different, they make the claim submission process so easy! It's all online and crystal clear (or you can do it by mail also, for me online is easier). The only things I need are the vet diagnosis on the claim form and my receipt as paid that gets sent to the Pets Best claims department. If there is ever a question about coverage or details they reach out to me immediately to let me know what my vet may need to explain to them -- but that has only happened maybe twice in over twenty claims they have paid for in the past 18 months. I know this is going to sound over-the-top but I just can't say enough good things about this company. I think when it comes to the health of your animal companions, there is just no way of thanking a company like this for just being who they are.

OMG, you will not get reimbursed without having paid for services that you cannot receive back from this company. I pay over 100 dollars a month for pet insurance through this company. You would think that they could find a real excuse for why they cannot process your claim instead of send an auto-reply out. However, you know what they can do exceptionally well? CHARGE YOU ON TIME. Go with another company or no insurance at all because this is a scam.