Because she solved the issue very quickly and was very courteous
Because she solved the issue very quickly and was very courteous
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Karen
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
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Too many questions, not enough answers
It's an amazing service, but I was charged the $35 start-up fee, which is fine... but then also charged $40 and then an additional $4 from Veterinari or something like that, right along with the trupanion charges... What's that about? is there going to be a bunch of hidden fees? Why was I charged more money for no reason without being notified?
I have a lot of questions and will be in touch with someone once I have the time. Also, in the email it says every injury or illness, but you make it sound like only if there is surgery or longterm healthcare needed. If my dog gets a splinter removed will I have to pay $300??? If so what's the point of the insurance?
The fact that I have more questions after signing up then I did before signing up, is why I only give a 5. Excellent service.. it sounds like anyways, but I have to get in touch with someone to clear all this up now, which is not what someone with a busy schedule and a new puppy needs.
- INSURER:
Trupanion Canada
- POSTED: 05/09/2022
- BY: Sarah
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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I have really benefited from my policies.
I have really benefited from my policies. The customer service is spot on!
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Danielle
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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I like how client service helps every time I call still have to see how service when I really need it works.
I like how client service helps every time I call, still have to see how service when I really need it works.
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Marisol
- BREED:
- AGE OF PET: 7 - 10
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Trupanion helps relieve the stress
The entire process was very easy and customer service was very helpful with any questions.
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Adrienne
- BREED:
- AGE OF PET: 0 - 3
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Extremely happy. A+ service
The entire process/communication between the clinic and us of the pre-approval and for payment was quick. Great service!
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Elizabeth
- BREED:
- AGE OF PET: 0 - 3
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Fantastic service!
I turned in our invoices on a Sunday afternoon and by Monday afternoon, our money was in our bank account!
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Rob
- BREED:
- AGE OF PET: 0 - 3
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I was quoted 83.
I was quoted 83.00 per month for my motherâs puppy and when the declaration page came through, it said $93.00 per month.
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Robyn
- BREED: Boston Terrier
- AGE OF PET: 7 - 10
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Drew was great.
Drew was great. Friendly and helpful guiding me through everything. Actually everyone I have talked to has been wonderful helping me process my claims. I hear horror stories from friends using other insurance companies. I highly recommend Trupanion ??
- INSURER:
Trupanion
- POSTED: 05/09/2022
- BY: Ivy
- BREED: Great Dane
- AGE OF PET: 7 - 10
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