Happy to have an insurance company that really cares about you and your Pet!
Happy to have an insurance company that really cares about you and your Pet! Trupanion has been doing a great job for us!!
- INSURER:
Trupanion
- POSTED: 01/30/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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The score reflects the customer service I have received and the coverage for the health needs of my pets.
The score reflects the customer service I have received and the coverage for the health needs of my pets.
- INSURER:
Trupanion
- POSTED: 01/28/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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The company is getting better at processing without errors and more timely.
The company is getting better at processing without errors and more timely.
I have given up on filing appeals unless a gregiois error bc it is exhausting and time intensive. The technicians should be able to do it correctly initially. When I do file an appeal, have had success in covering what should be covered each time. The sad part is that it wastes the time of the veterinarian who should focus on Client care not insurance problems as well as my time is wasted.
However the technicians reviewing claims can¡¦t seem to problem-solve ¡§unusual episodes ¡§ of an illness / accident that results in veterinarian care and treatment. The staff at Trupanion cannot seem to understand that although a treatment may be preventive at times , it could also be used as ¡§medicine¡¨ to help an illness/ accident. There is often too much black and white thinking while reviewing claims. This leads to frustration.
Also, there has been an increase each year we¡¦ve been in the plan. It was explained because of costs of care in my area. However, my particular veterinarians prices were less or status quo from previous years. I also shop conservatively bc of then need to manage costs for Trupanion.
Subsequently, I may mention Trupanion and unsure if I would give a glowing recommendation.
Lisa McLean
Yet, once again my premium was bumped up. This is leading me to consider going back to the traditional method of savings for veterinarian care as in the past.
The dog prescription food is an irritation because it is used as a medical recommendation similar to medicine in pill forms and is limited to a few episodes.
- INSURER:
Trupanion
- POSTED: 01/19/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Premiums are not too bad.
Premiums are not too bad. Claims process is fast and very easy.
- INSURER:
Trupanion
- POSTED: 01/15/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Simplest process I’ve been through
I’d recently purchased a policy with Spot for my dog Chauncey. Chauncey is a little older, so the vet bills have added up over the years. I got Spot pet insurance about 5 months ago & thank goodness I did. Chauncey had accidentally swallowed a sock and the surgery was around $2,700 just before Christmas!! I was able to get 80% of that back with Spot and I couldn’t be happier. 10/10
- INSURER:
Spot
- POSTED: 01/12/2022
- BY: Kevin
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
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Simplest process I’ve been through
I’d recently purchased a policy with Spot for my dog Chauncey. Chauncey is a little older, so the vet bills have added up over the years. I got Spot pet insurance about 5 months ago & thank goodness I did. Chauncey had accidentally swallowed a sock and the surgery was around $2,700 just before Christmas!! I was able to get 80% of that back with Spot and I couldn’t be happier. 10/10
- INSURER:
Spot Canada
- POSTED: 01/12/2022
- BY: Kevin
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: Over 11 years
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Some information lacking.
You would have gotten a 10 if you would have included information about the ¡§breeders option¡¨ in your description of coverage. Otherwise, it was good.
- INSURER:
Trupanion
- POSTED: 01/06/2022
- BY:
- BREED: Gordon Setter
- AGE OF PET: 7 - 10
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