Michaela was very helpful and resolved my issue.
Michaela was very helpful and resolved my issue. I enjoyed the conversation and found her helpful and kind.
By and large, this has been my experience with Trupanionâs customer service representatives.
- INSURER:
Trupanion
- POSTED: 05/18/2023
- BY: Stephanie
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Extremely pleased
Exceptional! Super fast processing and you receive communication every step of the way. I could not be more pleased!
- INSURER:
Trupanion
- POSTED: 05/17/2023
- BY: Cynthia
- BREED:
- AGE OF PET: 0 - 3
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Excellent Service
Excellent and easy service working my claim online. Answered my questions in a timely manner. Highly recommended!👍🏻
- INSURER:
Lemonade
- VETERINARIAN:
Toms River Animal Hospital
- POSTED: 05/16/2023
- BY: Nancy
- BREED: Tabby
- AGE OF PET: 7 - 10
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Great sign up experience
Jeff Hoffman was excellent. He was patient, kind, and explained everything very well.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Mary-Jane
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Best Pet Insurance
Is good to know we had your support when losing our Gio.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Pedro
- BREED:
- AGE OF PET: 0 - 3
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Because I do think there are better more reasonably priced pet insurance companies out there.
Because I do think there are better more reasonably priced pet insurance companies out there. You have turned down some of my claims before. Between that and the monthly cost so far I feel robbed. I will say though the rep Michelle I spoke with was an absolute Angel, very satisfied with her help.
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Barbara
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Ivy was very helpful.
Ivy was very helpful. She got to the bottom of my issue (someone entered my email address incorrectly so I hadnât received any documentation). She corrected it and sent what I needed.
- INSURER:
Trupanion
- POSTED: 05/15/2023
- BY: Donna
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Horrible insurance
After 10 years of paying 75 dollars a month to your company for pet insurance I had to make a claim. The vet charged 1,063 .00 and the thanks I get for paying you all that money for ten years you thank me by covering 163.00 of my bill. Not happy at all and I will be looking elsewhere for insurance. Absolutely deplorable
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Lou
- BREED:
- AGE OF PET: 0 - 3
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First time pet insurance customer.
I was impressed with how this insurance company handled my phone call.
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Timothy
- BREED: Domestic Shorthair
- AGE OF PET: 0 - 3
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Trupanion Review
It was really great and much appreciated now that Cody is a Senior and the costs we always figured would come at this stage in his life are starting to mount up. Ty.
- INSURER:
Trupanion
- POSTED: 05/11/2023
- BY: Dave
- BREED:
- AGE OF PET: 0 - 3
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