Pets Best customer service agent Hailey LaPeer was rude and needs to be fired.
Pets Best customer service agent Hailey LaPeer need to be fired. I was chatting with Pets Best customer service agent Hailey LaPeer and asked her to transfer me to the supervisor. Hailey LaPeer response we can't reinstate your policy and no I'm not going to transfer the chat to a supervisor because they will say the same thing I'm telling you.
- INSURER:
Pets Best
- POSTED: 01/15/2022
- BY: Thomas
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Very quick response and handling of claim.
Very quick response and handling of claim.
- INSURER:
Trupanion
- POSTED: 01/13/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I have never had an issue and if I call in they are always helpful
I have never had an issue and if I call in they are always helpful
- INSURER:
Trupanion
- POSTED: 01/12/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Very easy to make a claim
Very easy to make a claim
- INSURER:
Trupanion
- POSTED: 01/07/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Excellent customer support and I feel like they care about me and my dog.
Excellent customer support and I feel like they care about me and my dog.
- INSURER:
Trupanion
- POSTED: 12/30/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Pets Best is the Best.
We are quite pleased with Pets Best.
- INSURER:
Pets Best
- POSTED: 12/09/2021
- BY: Patty
- BREED: Mixed Breed Large (70–90 Lbs)
- AGE OF PET: Over 11 years
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Katie is a sm dog person and very nice to talk to Understands our feelings for our four legged kids.
Katie is a sm dog person and very nice to talk to Understands our feelings for our four legged kids.
- INSURER:
Trupanion
- POSTED: 12/09/2021
- BY:
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Because usually Trupanion is fantastic!
Because usually Trupanion is fantastic! One issue is that they “change the rules” once you’re a member. For example, the inability to change deductibles like we used to.
- INSURER:
Trupanion
- POSTED: 12/08/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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