Five stars!
So personable and listened to my concerns all while addressing each concern with specific concise answers. Seemed to care about me and my new pup. Genuine customer service rep.
- INSURER:
Trupanion
- POSTED: 12/19/2020
- BY:
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Always a good experience anytime I’ve dealt with trupanion.
Always a good experience anytime I’ve dealt with trupanion.
- INSURER:
Trupanion
- POSTED: 12/18/2020
- BY:
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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Katie was very helpful and courteous.
Katie was very helpful and courteous. Offered to email me the claim form I needed to make things easier. Also wished the best to my fur babies by name before the end of our call. Her service was excellent. Very satisfied.
- INSURER:
Trupanion
- POSTED: 12/10/2020
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Satisfied and relieved
We are very pleased with this policy. Our dog had emergency surgery and a substantial part of the costs were covered.
- INSURER:
Trupanion
- POSTED: 12/10/2020
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Excellent customer service
Excellent customer service
- INSURER:
Trupanion
- POSTED: 12/08/2020
- BY:
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Trupanion Claims Process
From the beginning with signing up through the entire claims process, we are very satisfied with how everything worked. We were happy with the customer service we received and the claims filing process was smooth and seamless. Thank you for making what could have been a very stressful process easy to navigate.
- INSURER:
Trupanion
- POSTED: 12/04/2020
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I am a new customer and just had our first emergency pet experience.
I am a new customer and just had our first emergency pet experience. So far I am very impressed. I am about to file my first claim, but so far, everything feels very professional. The chat function online was super easy to use to get answers on how to file a claim and the form is straightforward and you can just email everything for faster processing.
- INSURER:
Trupanion
- POSTED: 12/02/2020
- BY:
- BREED:
- AGE OF PET: 0 - 3
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This is the first time I have ever had pet insurance.
This is the first time I have ever had pet insurance. It was a very easy process. My representative was ver helpful and submitting the claim was easy.
- INSURER:
Trupanion
- POSTED: 11/27/2020
- BY: Lisa
- BREED:
- AGE OF PET: 0 - 3
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Thanks to the great service from the representative.
Thanks to the great service from the representative.
- INSURER:
Trupanion
- POSTED: 11/23/2020
- BY: Kevin
- BREED: Norwegian Elkhound
- AGE OF PET: Over 11 years
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Quick response to my question
Quick response to my question
- INSURER:
Trupanion
- POSTED: 11/22/2020
- BY: Susan
- BREED: Collie
- AGE OF PET: 7 - 10
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