5
out of 5
Verified
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5
out of 5
Verified
Trupanion makes it easy
So easy!
- INSURER: Trupanion Canada
- POSTED: 05/11/2022
- BY: Adam
- BREED:
- AGE OF PET: 0 - 3
1
out of 5
Stay Away!
I never leave reviews, but if I could give negative scores to these guys, I would. The only good thing about this insurance company is that the reps you’ll speak with are super nice (they can’t help you - but they’re still very nice). My pup had a skin infection, so I submitted a claim. Easy, right? Wrong. They state that it should take between 15-20 days to get a response after you submit. No problem. On the 20th day, they tell me they need the entire medical and background file on my dog. No problem. Now it’s another 15-20 days. Just as were nearing the NEXT 20th day, I’m told it’s been denied due to it being “pre-existing” because it shows in our file that he had puppy acne. The rep told me I could contest it by going back to the vet and getting a written statement saying that it wasn’t pre-existing, but that I probably wouldn’t win - even with vet confirmation. I cancelled my account with them. If it was this much of a headache for a small issue like a skin infection - I can’t imagine the nonsense they’d pull for a bigger issue. I’ll put that $100/month into savings for future vet visits myself.
Try them out if you’d like, hopefully you’ll have better luck with them then we did. Good luck.
- INSURER: Pets Plus Us
- POSTED: 05/10/2022
- BY: Megan
- BREED: Neapolitan Mastiff
- AGE OF PET: 0 - 3
5
out of 5
Verified
We LOVE Fetch!!!
We are so very pleased we are with our policy with Fetch. When Vito started showing signs of allergy issues we wanted to do everything we could to try and work on them without going right to Apoquel or Cytopoint. Our vet has been amazing in helping us along this path with the allergy testing, allergy drops, Golden Link and the recommendation of CBD. And Fetch has been amazing in helping us cover these costs with our policy. The claim submitting process is so easy and their communication is outstanding. I tell everyone I can about Fetch and encourage them to get a policy for their dog. Thank you for being a wonderful company. Thank you for making things easier for us.
- INSURER: Fetch
- POSTED: 05/10/2022
- BY: Erin
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
We LOVE Fetch!!!
We are so very pleased we are with our policy with Fetch. When Vito started showing signs of allergy issues we wanted to do everything we could to try and work on them without going right to Apoquel or Cytopoint. Our vet has been amazing in helping us along this path with the allergy testing, allergy drops, Golden Link and the recommendation of CBD. And Fetch has been amazing in helping us cover these costs with our policy. The claim submitting process is so easy and their communication is outstanding. I tell everyone I can about Fetch and encourage them to get a policy for their dog. Thank you for being a wonderful company. Thank you for making things easier for us.
- INSURER: Fetch Canada
- POSTED: 05/10/2022
- BY: Erin
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Definitely recommend Lemonade Insurance!
Gemini got two surgeries and both of them cost a lot. Lemonade Insurance processed the claims very fast (the recent one was above 10k and they processed the claim within a week). I really appreciate their fast response and short process time.
- INSURER: Lemonade
- POSTED: 05/10/2022
- BY: Fangying
- BREED: American Shorthair
- AGE OF PET: 7 - 10
5
out of 5
Verified
Simple sign up process.
It was easy, and well explained. Only difficult part was the slider bar for the deductible was difficult to move on a phone, but eventually got it to work.
- INSURER: Trupanion
- POSTED: 05/10/2022
- BY: Brendan
- BREED: Irish Wolfhound
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
Because i was so happy i was going to have some help to pay my poor girls vet bill for emergency surgery thank you
Because i was so happy i was going to have some help to pay my poor girls vet bill for emergency surgery thank you
- INSURER: Trupanion Canada
- POSTED: 05/10/2022
- BY: Paulette
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
5
out of 5
Verified
Amazing CSR!!!
The CSR I spoke with was very courteous and friendly. I was emotional over having lost one dog recently and she assured me and left me feeling great about my new puppies future!
- INSURER: Trupanion Canada
- POSTED: 05/10/2022
- BY: Jamie
- BREED: Yorkiepoo
- AGE OF PET: 0 - 3