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Terrific pet insurance
This was about as easy and straight-forward as it gets. We had an unexpected ER pet visit that was quite costly. We submitted the claim and it was paid promptly. We are really pleased with Nationwide Pet Insurance. Happily, Olive Oyl has recovered well.
Insurer: Nationwide
By: Leonard
Phone reps are phenomenal but reimbursement process is awkward.
Thank you for having great phone support. Your reps are knowledgeable, patient, and courteous. The email notifications were also timely. The only thing confusing is you send emails saying your claim is complete with the amount of your reimbursement. Additionally, when you go to the website to view your account you see that your claim is complete. Since I had previously enrolled to receive my reimbursements via electronic deposit, I feared there was an error with my claim. However - what is omitted from the communication stream is that there are extra steps from your partnership with Chase Bank to complete your reimbursement. I wish the complete process of the claim reimbursement was revealed in the email I received to notify me that my claim had been completed.
Insurer: Nationwide
By: Alvin
Healthypaws claim process was simple in a time of major stress
Several months back my small dog was attacked by a big dog. The big dog bite and shook my dog like a chew toy. I took him to the ER immediately. My poor dog had 3 small lacerations, 1 major laceration, a cracked rib, and a bruised lung. A few days later a massive infection occurred due to the skin separating from the muscle during the attack and he went into surgery. He was healing well for the few days and the stitches split open due to the location of the laceration. So a couple of weeks later, it was decide he should go back into surgery to help heal the wound. My poor dog had been in and out the hospital at least a dozen time in less than a month. The stress and emotions I had every time he had to go into hospital was unimaginable but thankfully healthypaws was there to alleviate the monetary stress. The claim process was simple and quick. I think I received the check even before my CC bill was due. It was a huge relief that I healthpaws. It allowed me to focus all my attention on my dog's recovery.
Insurer: Healthy Paws
By: Andi
Awesome
Nationwide has an easy claim submission process. The claims are received and acted up timely. With notification on the website, as well as via email, as to the status. The EOBs are very self explainitory. And reimbursement is also a seem less process. The website if one of the easiest I use. It is very user friendly and easy to navigate. The information is readily available and you are not searching endlessly without finding the information you need.
Insurer: Nationwide
By: Nicole
Very quick at processing our claim
Trupanion has helped us be able to treat our dog and get the help he needs. Very reassuring knowing you are so easy to communicate with by phone and the vets offices can send off our claim for us. Thank- you!
Insurer: Trupanion Canada
By: Sharon
Quick reimbursements and good coverage
Our aging kitty Emma Peel has had a few health issues this year--dental work and hyperthyroidism. We decided to treat both within a month of each other and she had a radioactive iodine treatment last week. She did great and I was happy and relieved to get the reimbursement within a week of filing. I wish human insurance were this easy and responsive.
Insurer: Nationwide
By: Ilonka
Healthy Paws is great and economical.
Having Healthy Paws insurance enabled us to get quality care for our dog returning her back to good health from her illness. Rates are great and claims easy to submit with prompt reimbursement.
Insurer: Healthy Paws
By: Todd
Everyone should have pet insurance
Over many years, I have had pets with some very serious health problems and did not always have health insurance. Now that I do have it, I will always have it. I look at it like car insurance - you don't hope for an accident just because you are paying for it. I have pet insurance but hope we don't need to use it's full coverage. So far, I am very pleased with Nationwide Pet Insurance.
Insurer: Nationwide
By: Nancy
Healthpaws claim was simple in a time of much stress
Several months back my small dog was attacked by a big dog. The big dog bite and shook my dog like a chew toy. I took him to the ER immediately. My poor dog had 3 small lacerations, 1 major laceration, a cracked rib, and a bruised lung. A few days later a massive infection occurred due to the skin separating from the muscle during the attack and he went into surgery. He was healing well for the few days and the stitches split open due to the location of the laceration. So a couple of weeks later, it was decide he should go back into surgery to help heal the wound. My poor dog had been in and out the hospital at least a dozen time in less than a month. The stress and emotions I had every time he had to go into hospital was unimaginable but thankfully healthypaws was there to alleviate the monetary stress. The claim process was simple and quick. I think I received the check even before my CC bill was due. It was a huge relief that I had healthpaws. It allowed me to focus all my attention on my dog's recovery.
Insurer: Healthy Paws
By: A. L.
Buyer Beware
Purchased this insurance for my chihuahua and cocker spaniel in 2018. For $10,000 max coverage yearly with $500 deductible covered at 80% it was $61.20 for the Spaniel and $62.90 for the chihuahua. So apparently they have a new underwriter. The new price for the same exact coverage is now $111.96 for the Spaniel and $88.34 for the chihuahua!!! $75.30 more a month!!! A 62% increase!!! Oh and good luck getting them to pay a claim. You have to call in everything and fight every claim. If you don't everything is a pre-existing condition! Buyer BEWARE! Figo is a terrible!
Insurer: Figo
By: Thomas Kryzer
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