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We like the strength of our plan with Nationwide as it covers the majority of our expenses but the downside is that we are always paying those expenses out of pocket first (sometimes hundreds of dollars) and it usually takes a minimum of 3 weeks before we see the money returned to us. I wish the expenses got put through to the insurance company first before we received a bill

Insurance is okay, I wish the wellness policy would pay more for meds.

This has been my first experience with pet insurance having insured my pet very early in his life. Claims are easier than ever with the vet office submitting for us and reimbursement is also a breeze and fast with Chase pay direct deposit (no you don't have to be a Chase bank customer to use). I was riding high knowing my pet is covered for wellness and the unforeseen which gives me piece of mind and one less thing to worry about. All was well for several years until our monthly premiums went up by 50%! The message being everyone's premiums increased perhaps due to some questionable claims. A small percentage ruined an affordable plan by submitting for some pretty outrageous things; at least this is what the letter that explained why there was an increase. My cat is relatively young, strictly an indoor cat and doesn't get into any trouble yet premiums increased by 50%. I truly hope their premium tiers are revisited at some point since we were very satisfied with both the service and company knowing it was from a reputable insurer. Indoor cats at $50 a month is pretty high. We'll see how it goes but I am definitely going to start shopping around for an alternative.

M little girl, Madison, had a tough week with a bladder infection and constipation all at the same time. Thee poor thing was miserable. She is back to normal with a smile on her face and kisses for all. I am thankful that I have the wellness plan that helped me defray some of the cost involved with her treatment. I loved the ability to use the health line to get advice and comfort that all was going to be okay.

I love our pet insurance coverage with Nationwide. The process for submitting claims is very easy and the reimbursements are paid extremely quickly! They communicate clearly all the way through the process and have been great to work with. I would definitely recommend Nationwide to any pet owners.

Not quite sure I understand why I have to pay for the services ahead of time unlike with people insurance, but either way the process was simple and I got my refund very quickly. All in all, pretty okay.

I really appreciate how convenient is it to turn in my vet bills and also appreciate the quick response I get that they were received. Awesome service!!

Money always seems to be tight. I have all 3 of my dogs insured, though, because I don’t ever want the budget to dictate what I can or can’t do for my pups. They give me their best, I need to do the same for them. The insurance pays for itself over the course of a year, even though I bought to cover the “what if’s”.

Having Pet Insurance is a great item to have . Just like humans our pets

I love the peace of mind knowing my pets are covered by Nationwide. Great service!