Easy, friendly, and the difference for having your buddy around for another day
Ironically, I was questioning the value of pet insurance last month. Why was I sending $32 a month away? Then my lovable (and very, very dumb) cat ate 4 feet of string. Intestines blocked, I was looking at $5000+ of vet bills, something I couldn't afford.
I made 2 phone calls to Trupanion from the parking lot of the animal hospital, seeking reassurance that the policy would work. Both customer service employees were friendly, informative, and wished my cat the best outcome.
Somewhat queasily, I put the bill on my credit card, gearing up for what I expected to be a long negotiation process for the bill (if you've ever fought human medical bills, you know).
36 hours later, my claim was approved. All of it. No negotiation, no fighting whether "bloodwork" is routine or emergency. (Though Trupanion is clear they do not cover "exam fees" - so expect to cover that) The money was direct deposited in my account before my buddy's surgery sedatives wore off.
I cannot recommend this insurance company enough. They made a difficult, emotional situation easier, by not having to stress (much) about the financial aspects.
- INSURER:
Trupanion
- POSTED: 05/13/2022
- BY: Libby
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Excellent insurance for your pets.
I've had Healthy Paws for my Jack Russell Terrier(JRT) since 2015, basically when he was almost a year old. They have always been fair and processed claims quickly. Their app is very easy to navigate and you can keep track of all your claims even into the future.
Recently, Ozzy, my JRT, had a mass growing on his front leg. Removal of the growth and skin grafts are extremely expensive and continuous bandage changes add up. We have spent well over $2k so far and Ozzy is not nearly finished with his care yet. Never, not once, has Healthy Paws given us trouble with our claims. And they even emailed us to inquire on his recovery! What insurance does that?!
The level of professionalism and heart this company has is admirable. If you are looking into Pet Insurance, look no further. The premiums are a small cost for peace of mind. No regrets.
- INSURER:
Healthy Paws
- POSTED: 05/13/2022
- BY: Shazeena
- BREED: Jack Russell Terrier
- AGE OF PET: 7 - 10
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Pet Ins 101
It was not as complicated as some of the others . Some left me so overwhelmed with âpackagesâ and different prices. Trupanion was easy and a no brained. And Trupanion was recommended by my vet!
- INSURER:
Trupanion
- POSTED: 05/13/2022
- BY: Laurie
- BREED: Shih Tzu
- AGE OF PET: 0 - 3
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Sarah graves
Timely response, highly communicative. Always understand whatâs covered, money deposited quickly.
- INSURER:
Trupanion
- POSTED: 05/13/2022
- BY: Sarah
- BREED:
- AGE OF PET: 0 - 3
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Willy's Medical Emergency
Claim was handled very quickly and paid out in 3 days. Very impressed!
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Easy and professional
Trupanion is extremely easy to deal with and incredibly prompt with reviewing and paying claims submitted. Most of my interaction is online (which makes it simple) but any time that I have had a personal call or email exchange, the service is friendly and professional.
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Trupanion IS number 1!!
Trupanion is the very best for making claims easy to submit
- INSURER:
Trupanion Canada
- POSTED: 05/13/2022
- BY: Michael
- BREED:
- AGE OF PET: 0 - 3
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take a chance
made it easy to sign up but haven't put in any claims
- INSURER:
Trupanion
- POSTED: 05/13/2022
- BY: Tim
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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My 1st claim with Trupanion was denied and is in "review.
My 1st claim with Trupanion was denied and is in "review." I've been a member since 2015. I hoped for and expected better.
- INSURER:
Trupanion
- POSTED: 05/13/2022
- BY: Karah
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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