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Service has been great so far. Easy to submit a claim!

Fast reimbursement by check

I'm so grateful that my employer picked up Nationwide Pet Insurance to offer to us. This is the best choice in giving me a sense of protection for my dog if anything happens to him, if he needs care and for meds/refills.

Best pet insurance I’ve ever had. Fast and easy to send in claims and get reimbersed

We've had Pet Insurance on our canine family member since she came to us more than 4 years ago. Nationwide's customer service has improved a lot since we began as customers. The claims process is much easier using the app and paying claims has gotten so much quicker. If payment was made within 30 days when we started, it was a surprise. Our last claim took about 10 days until payment was received. The one issue surrounds using a third party, Chase, to facilitate payments. Including that company adds a couple of days to the process.

Nationwide pet insurance has made dealing with my pet's illness a little easier on me. My pet was recently diagnosed with two diseases that required hospitalization, and this happened at the same time that i lost my job. Because of Nationwide, I was able to get my dog treated without worrying about how I was going to pay for it. Not only did my policy cover 90% of the cost of treating my dog, but the claims were paid in less than 2 weeks, which meant I had the reimbursement in hand before the credit card I used to pay the Vet required payment. Even though my monthly premium is a little high (in my opinion), this one health scare made it well worth it.

As an owner of an accident prone dog, this service is a must. The ability to contact a vet at any time and no longer worry about the financial burden of a random accident (which we all know puppies are capable) is fantastic. Both myself and my pups are extremely glad to be nationwide members.

Everything was perfect! Easy to communicate, friendly and professional service.

Extremely easy to use and always helpful. Have never had a problem with a claim and easy to submit a claim. I 100% recommend them for your pet needs. They put my mind at ease when my fur baby has to go to the vet. One less thing to worry about.

The service has been great all along. The website has not been very good lately. I am not able to access my documents, etc.