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I switched from another pet insurance which sold out several times. Although they seemed "functional" they never provided the personable service I have received to date. The claims are handled very quickly and the e-mail conversations are wonderful. Very detailed and again, personable. They really seem to care how both you and your pet are doing. I love them, so does Pearl and Shiner, they say "thanks".

Our rottie was diagnosed with severe hip dyslasia before his first birthday earlier this year. He had his first surgery in May and the second one just last week. Both times, working with Embrace Pet Insurance has been such a smooth and easy process. Embrace and the fantastic people who work there, made everything simple not only for us, but our vet's office as well. I really cannot say enough good things about them and am grateful that of all of the insurance companies out there, we chose Embrace.

I just had my first experience with submitting a claim to Embrace; It was very painless and smooth.The claim form is as simple as it can be; They kept in touch throughout the process and kept me informed of what was going on (and were very nice); When they processed the claim, I got an email detailing exactly what they will reimburse and why, so I knew even before I got the check in the mail.

We have had embrace for almost a year and within this year our puppy has gotten sick and even been hospitalized for ingesting a toxin. Embrace has been prompt with every single claim and keeps us informed and never hesitates to answer our questions. Human health insurance companies could truly learn something from Embrace.

ASPCAHartville insurance is amazing pet insurance. The customer service dept people are always available and helpful. They are very good at taking "insurance speak" and turning it into simple english. They are willing to take the time to help you pick the kind of coverage that you can afford and what is best for your pet. Claims are processed quickly and there are no hidden conditions or statements. Checks arrive quickly when claims are filed

At age 50, figuring I was ripe for some company, I acquired two littermates from Cat Rescue and a beauty from the give-away bin at the pet store. I suppose because I was so nervous about assuming responsibility for any living thing, I acquired PetsHealth Insurance for medical emergencies. It is deducted from my pay check and I don’t even notice the deduction. All of this was twelve years ago. Two of the cats are now 14, and the other is 12. Last year, one of the littermates and the long hair beauty developed thyroid cancer, and I was totally unprepared to absorb the cost of 1) the surgery and 2) the radiation treatment that the second one had to have because she had already lost so much weight, PetsHealth answered my claims within a month after I filed them, and I am happy to report that both girls are now healthy again. I know I won’t have them forever. I also know that cat owners often throw money away on junk but balk at the important health care costs that insure a happy cat. I’m a firm believer in having health insurance on any pet that I own, first because I am not even remotely wealthy, and second, because it would be immoral not to. Veterinary costs often seem as high as medical costs, and very few of us can absorb the costs out-of-pocket. I am so grateful that I had my PetsHealth insurance Plan to cover Cosima’s and Babette’s medical emergencies. Jim Carmichael Greensboro, NC

My pet cat Squiggy was run over by a car & sustained major Neurological damage plus multible breaks in his back and legs, after a long 2 month stay in hospital & several pins , he is now walking & functions are returning to him. I was so glad after reading up on several Ins. Companies that I chose Pet Embrace because everyone I dealt with were wonderfully compassionate & helpful. My bills were substantial of which Embrace paid $10,000 with-in two weeks after receiving the information required. If anyone decides to get ins. for your pet I highly recommend Pet Embrace. Thank You for everything.

ive been with apsca since 11/08 and i think the coverage is great. i mean they do have that sucky "reasonable costs" clause but from the comparisons ive been doing every company has the same thing. The thing that i like most is that you can add extra coverage called continuing care...(something i dont remember exactly what its called) but i got that for an extra like 9 bucks a month and that makes it so i dont have to worry about taht 180 days thing everyone keeps talking about. Maybe that would help some other people if they were to look in to that? Other than that i dont think its bad at all.

I am so happy with the service & fast turn around of claims that Pets Best has provided! When my oldest dog needed a splenectomy several weeks ago, I was so relieved that I had a Pets Best policy to reimburse the expense of his surgery. Boz's outcome may have not gone as well if I didn't have this policy to rely on. I faxed the claim on a Thursday evening and received my reimbursement check in the mail on the following Wednesday! I am a veterinary technician who works in the ER of a specialty hospital & I see so many pets that do not get the care that they need because their owners can't afford it. I highly recommend Pets Best to our clients & my coworkers every chance I get. Thank you!

Embrace has been absolutely wonderful to work with. The wellness plan claims have been processed almost immediately, I definitely did not expect such a fast turn around.Our puppy is somewhat of an "unlucky" puppy. It doesn't seem to matter what kind of precautions we take, he always manages to have something wrong with him. Embrace has handled every claim quickly and efficiently. They always ask how our baby is and make sure that all my questions and concerns are answered. My only advice is to read their website in its entirety (just as you should ANY insurance company, for yourself or your pet). They tell you that they need your pet's health records and what isn't covered. If you have questions before you sign up, ask them! They are very friendly and helpful. They helped me customize my own plan for my puppy. I have not one bad thing to say about them.