Find and read reviews with confidence

Pets Best always responds quickly to my requests for payments and pay fully. Thank you for the expedient manner in which you took care of Buddy's emergency hospital visit and follow up care.

This is my first claim with Embrace and very pleased with not only results/return of the claim but the ease of filing and communication. I've been at another insurance on a past dog (since passed away) in which commmunication was horrible and one never knew if the claim was received or progress of it....they kept this up without any prompting from the customer. I hope any future claims will be just as easy.

I had been considering Trupanion for months but, it got put on the back burner. Until I needed to take my puppy to the vet and the first thing they asked was if I had insurance. $300 later, I was wishing I did have it! I did some research, made Trupanion a friend on Facebook and found a link through Dogster where I could get my first 2 months for free. Enough said....I signed up! I hope I don't need the insurance but, since my puppy just turned 1 year old, I am thinking it will be great to have the coverage for many years to come.

I had been considering Trupanion for months but, it got put on the back burner. Until I needed to take my puppy to the vet and the first thing they asked was if I had insurance. $300 later, I was wishing I did have it! I did some research, made Trupanion a friend on Facebook and found a link through Dogster where I could get my first 2 months for free. Enough said....I signed up! I hope I don't need the insurance but, since my puppy just turned 1 year old, I am thinking it will be great to have the coverage for many years to come.

This company has been relatively fair in reimbursements and upholding policy promises but are not completely fair when it comes to THEM deciding what is claimable and what is not.

Purchased puppy, came with 1 month insurance which needed to be applied for within 48 hours, this was done. At vet visit for puppy shots, diagnosed with kennel cough, which eventually evolved into pneumonia 4 days later. Insurance claims were rejected, "preexisting condition". All we got was rhetoric when asking to reconsider. Would not recommend this to anyone.

Purchased puppy, came with 1 month insurance which needed to be applied for within 48 hours, this was done. At vet visit for puppy shots, diagnosed with kennel cough, which eventually evolved into pneumonia 4 days later. Insurance claims were rejected, "preexisting condition". All we got was rhetoric when asking to reconsider. Would not recommend this to anyone.

We have been having quite the run with this 11 month old puppy...With tests, food changes, meds and now surgury....But throughout it all Trupanion has been there and at least that's one less thing to worry about is not being able to afford her treatment...Thanks Trupanion

We have been having quite the run with this 11 month old puppy...With tests, food changes, meds and now surgury....But throughout it all Trupanion has been there and at least that's one less thing to worry about is not being able to afford her treatment...Thanks Trupanion

I've never had a pet, therefore I had no need for pet insurance and honestly, I was a bit sceptical about how it would work so I'd thought I would purchase it for my first kitten "Banana". Online process was smooth and user friendly. My 1st claim was for my kittens 1st vaccines & Exam, I faxed the claim to Embrace on Monday morning after Bananas 1st vet visit and I had an email from them Thursday stating how much my reimbursement would beand that I should receive my reimbursement within 2 day. I highly suggest that when you first purchase your pet(s) plan, that you call them atyour earliest convenience to give them your bank account info for quicker reimbursement. My experiencehas been pleasant so far and after reading over so many pet insurance companies and Embrace had good ratings and so far have prooved it. Thanks Embrace!