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Got this policy from the AKC when I registered my puppy. Never received the actual paperwork outlining the limitations of the policy, but did receive a notice that there was an annual $100 deductible fee. At the end of August, my puppy had to go to the emergency vet because he was vomiting, and the bill was $186 (the vet also cleaned out his ears at the same time). I submitted the bill and the claim form by fax, not once but twice. Three weeks later they returned the form by mail, and I sent it right back by regular mail. Three weeks later, I got a letter saying they were processing the claim, and I would get a check in four weeks. When I called to ask where my check was, they said they had contacted the vet to "investigate" the claim, but that they would pay me $2.00 that had been approved. Subsequently, I called the vet to ask if he had received an inquiry, and he said he had not! I cancelled the policy by e-mail, and I have contacted the AKC. This plan is a rip-off!!!!

I got home from my summer vacation & noticed my furry friend ,Casey, was not himself. Maybeit was because he was upset because my Mom & I were gone for a few days. A couple of days later I noticed blood on the floor near his litter box. Long story short, my Casey had a blockage in his urinary system. Being in healthcare, I know this can be not a good thing in people & deadly in felines. It also can be very costly. I've had ASPCA Health Insurance for a few years on "My Boy" and never really used it. Casey was 4 at the time. He needed surgery to remove the blockage and stay at the Vet's for a couple of days. My Mom (83 yrs old) & I were so devastated at the fact that Casey was going to have to go thru this and potentially not have it work. But it was going to cost about $2000. Needless to say ASPCA covered 80% of all his hospital expenses plus follow up visits. I have the Advantage plan which costs about $30. Oh my goodness what a lifesaver to Mom, myself but most of all our Casey. When I tell people I have Pet Insurance, they at first think I am crazy. Then when I tell them about Casey surgery and all that happened, they think about it. Casey, my 20 lb Main Coon baby, is doing well. He is on a presciption diet to help him with his Urinary Tract. I am so glad I have this insurance and am thinking of adding on Continuing Care when My Friend gets older and may need extra care. Thank you so much ASPCA for making it easier for us animal lovers to take care of the Pets that we love. Also submitting a claim is so easy,

Trupaion has been great since day 1 - Have submitted one claim and extremley happy with how quickly the processed it and sent me a check. Would (and have) recommended to all of my friends and family who have pets!

Trupaion has been great since day 1 - Have submitted one claim and extremley happy with how quickly the processed it and sent me a check. Would (and have) recommended to all of my friends and family who have pets!

I considered Pets Best because I adopted an 8 year old cat and they seemed to be one of the best insurance companies for an older cat. My cat is now 11 and has developed a few age related issues. I have been able to do everything my vet has suggested regarding diagnoses, treatment and follow up with out a concern because of the consistancy, timeliness, and efficiency of Pets Best. I know what is covered, I know they will pay 80% and I know it will be processed quickly. No quess work. The final selling point for me came last week. My cat had several vet visits in a very short period of time and I got a bit overwhelmed and did not submit my claim forms as I usually do. Just before the 6 month time limit, I submited all of the paper work for these several claims worried that there might be some problems because they were so old, but all were processed with no problems in the same consistent manner as those claims that were submited immediately. I would definately recommend Pets Best and I would continue to use Pets Best for any future pets I may have. The clarity of the policy, the consistancy of the responses, and the ease of submitting a claim give great peace of mind in knowing the money isn't the driver in making pet health care decisions.

Hi, I have two cats and one dog who I all adopted from shelters. My dog had a very tough time when he was a puppy and I ended paying thousand of dollars for his medical expense. Then I heard of animal health insurances and checked a few. I knew the name ASPCA through Animal Channel on TV and understood what they do with animals. So, after studying a few insurances, I decided to go with the ASPCA Pet Health Insurance. One of my cats, Gonta, recently had a surgery. I had paid thousands of dollars for my dog in the past without insurance, and it made such a huge difference this time. The response was quick and it gave me such a peace of mind. Thank you!

While it's true that Petshealth Insurance won't cover everything, I have been fortunate to have the insurance. They have covered numerous knee surgeries, blockage surgeries, masectomies and a variety of other illnesses. They've been there through the rough times of having a dog with mammary cancer (she lived a year after diagnosis and had two surgeries)and they've been there through the accidents (an unfortunate rock eating incident). I have a dog covered who is nearly 13 years old and a dog who is less than 2. They've never denied my dogs coverage but have explained the length of time they must be covered before insurance will apply for certain conditions. I recommend them to anyone who is looking for pet insurance.

I have had nothing but good experiences with everyone at Embrace! They answer their emails quickly, every time. They sent updates while processing my claim so I knew just what was happening and wasn't left to wonder if anyone had even looked at it yet. When I called them, they were very helpful on the phone, as well. The claim process if very easy and straightforward. The rates are very reasonable. I highly recommend Embrace to everyone! I work one day a week at a vet clinic and I will be telling clients of my good experiences. Many of them have had claim after claim denied through VPI and have given up on pet insurance. Now I can let them know not all companies are the same, and recommend they give Embrace a try!

I faxed my claim into the company on a Sunday and received an email confirmation the very next day. Within two weeks, they had reviewed the claim and forwarded a check for the vet bill. No hassles, straightforward and best of all, responsive customer service.

We've just renewed with Embrace for our three dogs. In our transactions with Embrace, there have been no surprises, everything was as stated, we were well treated, treated fairly, and the Embrace staff with whom we worked were very responsive and followed through promptly as needed. We were advised by email as to the status of processing each claim, and claims were paid in a timely manner by check - and now even faster since we do Electronic Fund Transfers. Before selecting Embrace, we had read horror stories of dealing with other providers - we made the right choice.