Find and read reviews with confidence

I filed a claim after my pug's visit to an emergency clinic. Everyone I spoke or e-mailed with were extremely courteous and pleasant to deal with. The only unpleasant surprise was the refund amount; reading the reviews I had expected more, but I guess that's my mistake, something I missed in the small print..

I am a very satisfied customer of Embrace Pet Insurance. I am impressed with how easy and timely their claims process is. When my dog had an ACL tear they made it clear we could pursue alternative therapies &/or surgery. We have been doing physical therapy, chiropractic and acupuncture and have been seeing steady progress without surgery. This is a really great company, and I highly recommend them to other pet owners, encouraging others to use this company whenever I am asked.

I would just like to encourage ALL pet owners to get some form of pet insurance, since vet bills are extremely high these days and from my own experience, it is hard to tell when your pet will need it. My spouse and I were very grateful and thankful for having pet insurance for our beloved Cat, Mobey, who passed away on Feb. 20, 2010. Our Cat did not exhibit any major symptoms of illness for some time, and then the week he did not look so well, he died suddenly under veterinary care of liver failure. I was very pleased with the way PetSecure handled our claim delicately and compassionately, the last thing someone wants to deal with when losing a loved one is deal with an impersonal or indifferent insurance company. I would like to thank PetSecure for their caring and compassionate customer service and processing our claim with such thought and care. I would recommend them to anyone who wants an insurance company with a heart for animals.

Having dealt with the so-called leader in pet insurance, we were thoroughly impressed with how easy it was to file our first claim with Embrace, how responsive they were and how quickly they processed everything. The amount paid was exactly what we expected - no hidden reductions or benefit caps.

I had never owned a pet before and had recently purchased a puppy. Several friends suggested purchasing pet insurance. One day I heard a radio ad for Trupanion and on impulse, checked out their website and signed up that day. We are so thankful we did, because our 9 month old puppy fractured a hip not long after we enrolled. Thanks to Trupanion, we knew that most of the enormous vet bills were covered...not only were they covered, but we received our refund check in the mail less than a week after the surgery! We are so grateful that our dog is now healthy and happy, and we are happy he had insurance!

I had never owned a pet before and had recently purchased a puppy. Several friends suggested purchasing pet insurance. One day I heard a radio ad for Trupanion and on impulse, checked out their website and signed up that day. We are so thankful we did, because our 9 month old puppy fractured a hip not long after we enrolled. Thanks to Trupanion, we knew that most of the enormous vet bills were covered...not only were they covered, but we received our refund check in the mail less than a week after the surgery! We are so grateful that our dog is now healthy and happy, and we are happy he had insurance!

When my last dog was a puppy, there wasn't wellness care or cancer coverage so I decided not to purchase insurance. Last year my dog passed away from Lymphoma cancer and decided to search for pet insurance that had extensive coverage options. When researching insurance policies and coverage, Embrace had a wealth of coverage including wellness and cancer coverage among other health issues and pre-existing conditions which other insurance companies tend not to cover so I decided to take a chance. All of the people at Embrace have been extremely helpful including answering all my questions. When my new puppy was spayed, I submitted my bills and was reimbursed promptly under my wellness policy. It was hassle-free and quick to receive payment. Wellness coverage is a plus and well worth it. I would recommend Embrace to any pet owner.

I've only filed one claim on my Boerboel, but that claim was handled expeditiously and to my satisfaction (not an easy feat since I am one of *those* dog moms who wants to know/understand everything)

Other insurance companies would not cover illnesses that are known to occur frequently in a breed, but Trupanion did not have these restrictions and even better, they delivered what they promised.

Other insurance companies would not cover illnesses that are known to occur frequently in a breed, but Trupanion did not have these restrictions and even better, they delivered what they promised.