Superior Service and Claims
I have utilized Embrace for over 5 years and they have provided quick response to claims received, easy to contact on the phone with knowledgeable staff, and reimbursements are received in a timely manner. I have had pet insurance with VPI and was paid out pennies for claims submitted and terrible customer service. A few years ago my dog was hit by a car and based on my type of insurance Embrace saved me thousands of dollars. My dog has continued to have problems with her leg and being able to have acupuncture and other alternative treatments paid for have improved her pain level. Without this insurance I would not have been able to afford this level of care.
I wish the offered personal health care! It's better than what I pay for.
- INSURER:
Embrace
- POSTED: 03/01/2010
- BY: J.
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent service and fast claims review
Embrace has been a great company to work with! We have submitted three claims for our 12 year old greyhound. Each claim was processed and reimbursed VERY quickly. The explination of benifits (EOB) was VERY easy to read and understand. It was easier to read than my human health plan explination of benifits (EOB). This is a great pet plan!!!
- INSURER:
Embrace
- POSTED: 03/01/2010
- BY: michelle
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Best Insurance for your pet
My Brittany Diesel is my whole world. I got Diesel at 7 weeks old and he came with a free Petsecure voucher. I ended up with my first emergency vet bill of over $700 within just a few weeks of brining Diesel home. Diesel is now 7 years old and I have spent over $27,000.00 on him, thankfully I have Petsecure, who reimbursed me more than half that amount. The reimbursements are done quickly and the staff is so friendly and helpful whenever I have had to call. Petsecure offers the most amazing coverage I have ever seen, some companies only cover accidental claims, but Petsecure covers so much more. Not only do they cover accidental and illnesses, they also cover annual exams, Spay or Neuter, Microchiping, Dew claw removal, Alternative therapies like chiropractic, acupuncture and homeopathic treatments, and even behaviour therapy, and that’s not all. I feel so bad when I hear about animals that have to be put down or surrendered because their vet bills costs are too high. I think all pet owners should have some kind of pet insurance for their animals, after all, they are a part of our family. Thank you Petsecure for always being there for me and Diesel.
- INSURER:
Petsecure
- POSTED: 03/01/2010
- BY: Laura
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Fantastic!!!!
We recently purchased insurance for our new puppy with Embrace. Unfortunately, our puppy recently injured himself and needed medical care. Embrace was Fantastic! It was easy to file a claim and it was processed immediately! They responded back to our questions regarding the claim on the same day. We couldn't be more pleased or confident with insuring our puppy with Embrace. They have a customer for life!!! Thank you Embrace!
- INSURER:
Embrace
- POSTED: 03/01/2010
- BY: Michelle
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great Service & Good Plan
We've had the Petshealth Care Plan for two year. After losing our young cat, Harry, in 2007 and spending thousands of dollars to see if we could save him, we decided to buy health insurance should we ever adopt again. Well we did adopt again, this time two sibling Persians, Suzy and Charlie. Suzy has never been a problem, but we thought we'd lose Charlie about six months after we adopted him. He was so sick all the time, we were never out of our Vet’s office. It wasn’t until Charlie was hospitalized for several days from internal bleeding did we find out after numerous expensive tests that Charlie is allergic to most everything. Since we put him on a special diet he is thriving and chases his sister all over the house. It cost us several thousand dollars to help Charlie, but having the health insurance this time certainly helped. I would highly recommend pet owners to purchase health insurance for their pets; it's worth it and gives you some piece of mind. Petshealth Care Plan worked out to be the best plan for us. The people there are very responsive, friendly and compassionate both on the phone and via email. We've been very pleased.
- INSURER:
ASPCA
- POSTED: 02/28/2010
- BY: Pauline
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Excellent !!
I went and purchased this insurance bassed on the reviews i read. So far I have not been disappointed. Their staff is extremely courteous on the phone and as far as responding to e-mails they are very prompt. I just had my pet neutered and not only did they process the claim and got me my check within two weeks, but they automatically adjusted my premium without me having to call and remind them (you get an additional 5% off if your pet is neutered or spayed and an additional 5% if they are microchipped). I would definitely recommend them to other pet owners. I hope they stay this way because this kind of service is hard to find.
- INSURER:
Embrace
- POSTED: 02/27/2010
- BY: Luiza
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
wellness check
My LoLa went in for her spaying and I used my wellness for part of her surgery. The check arrived in the mail within 10 days of her surgery. Everyone was so nice and could not have been more helpful. I would recommend this insurance to everyone with a pet.
Thanks
Mary
- INSURER:
Embrace
- POSTED: 02/27/2010
- BY: Mary
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I would never own another pet without Vetinsurance
In July of 2007 we were fortunate enough to meet the new love of our lives; Cooper, a 8 week old Golden Retriever puppy. We were told when we purchased this little fellow that pure Goldens sometimes have issues and it would be in our best interest to purchase Dog Insurance. After doing alittle research we settled on Vetinsurance (Canada) / Trupaion (U.S.A.). As it turns out this may have been the best thing we could have ever done; you see cooper got very, very sick at 7 months old and we thought we would surely lose what had become our best friend. At the time your pet is sick you never think of the money or time that you spend but as we all know when the crisis is over which ever way it turns out there is always the cost to contend with. Hopefully the cost is only finacial.....well I am happy to say the finacial aspect was the only cost and by the time we had spoken with Vetinsurance we knew that was not much of a cost at all. Our medical bills were just over $1,200.00 Dollars and Vetinsurance reinbursed us for over $1,100.00 dollars. It was a very difficult time for our family as it would be for anyone but our story turned out great and that was in no small part to Vetinsurance / Trupaion. I would highly recomend this company to anyone looking for Pet Insurance. I want everyone who is reading this to understand I have never witten a statement like this before and may never again but please believe me when I say this is honestly some of the best money I have ever spent, and the only reason I do not give this a 10 is because nothing is absolutely perfect, but this is pretty close for an Insurance company.
- INSURER:
Trupanion
- POSTED: 02/26/2010
- BY: Scott
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
I would never own another pet without Vetinsurance
In July of 2007 we were fortunate enough to meet the new love of our lives; Cooper, a 8 week old Golden Retriever puppy. We were told when we purchased this little fellow that pure Goldens sometimes have issues and it would be in our best interest to purchase Dog Insurance. After doing alittle research we settled on Vetinsurance (Canada) / Trupaion (U.S.A.). As it turns out this may have been the best thing we could have ever done; you see cooper got very, very sick at 7 months old and we thought we would surely lose what had become our best friend. At the time your pet is sick you never think of the money or time that you spend but as we all know when the crisis is over which ever way it turns out there is always the cost to contend with. Hopefully the cost is only finacial.....well I am happy to say the finacial aspect was the only cost and by the time we had spoken with Vetinsurance we knew that was not much of a cost at all. Our medical bills were just over $1,200.00 Dollars and Vetinsurance reinbursed us for over $1,100.00 dollars. It was a very difficult time for our family as it would be for anyone but our story turned out great and that was in no small part to Vetinsurance / Trupaion. I would highly recomend this company to anyone looking for Pet Insurance. I want everyone who is reading this to understand I have never witten a statement like this before and may never again but please believe me when I say this is honestly some of the best money I have ever spent, and the only reason I do not give this a 10 is because nothing is absolutely perfect, but this is pretty close for an Insurance company.
Did you find this review helpful?
Yes
No
Terrific!
Paid 90% - paid 1st claim within 10 days of filing - 2nd claim almost immediately! So glad we have Trupanion on our side! HIGHLY RECOMMEND
Did you find this review helpful?
Yes
No