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I've been a member for a number of years. I got PetsBest on the recommendation of a friend's sister who is a dermatologist vet who I was considering taking my cat to when she had some skin issues. She recommended PetsBest because of their coverage for specialists. I ended up participating in a trial with her so didn't use PetsBest with her but it has definitely paid off over the years as my cats have gotten older and suffered various (expensive) illnesses such as triaditis (inflamed liver, bowel and pancreas), skin cancer, various UTIs and thyroid issues (including quite a few trips to the emergency vet). Each time PetsBest has paid the maximum 80% and clearly explained the costs including the deductable, which is per issue so if there are multiple claims for the same thing, you aren't paying the deductable each time. When I've had to call they've been helpful and courteous and genuinely seem to care about making sure I have the right plan and all the information I need. I'd highly recommend them to anyone looking for a good pet insurance policy.

I just used my Wellness Care dollars for my dog and I had great communication from Embrace and the check for reimbursement of those Wellness Care Dollars came quickly. I wish Human Medical Plans worked this well and had such attention to Customer Service

You guys are amazing. i had breezer at the vet on the weekend and on monday morning i had a reply from you stating how much I get back. It is less then 24 response. I know that when ever breezer has to go to the vet that it will not cost me my pay check as i will get money back from the insurance. You guys always respond to my vet and help with questions!! i would tell every one about you guys as it well worth the money. I spent over 5000 on an animal before and had to put them down and did not have insurance. My animals are worth so much to me and would do anything for them but knowing i have insurenace is awesome. We have isurance for our self why not for our animals they are part of our family.

You guys are amazing. i had breezer at the vet on the weekend and on monday morning i had a reply from you stating how much I get back. It is less then 24 response. I know that when ever breezer has to go to the vet that it will not cost me my pay check as i will get money back from the insurance. You guys always respond to my vet and help with questions!! i would tell every one about you guys as it well worth the money. I spent over 5000 on an animal before and had to put them down and did not have insurance. My animals are worth so much to me and would do anything for them but knowing i have insurenace is awesome. We have isurance for our self why not for our animals they are part of our family.

I was pleased to see that Pet's Best lived up to it's promise to process claims quickly. We received a check for the expected amount within two weeks of faxing the claim. Our insurance made it easier to decide to proceed with testing when Cassi developed a high fever.

I have 2 dogs, one only eats her food, the other eats anything that will fit in her mouth. The first time she needed surgery to clean out her digestive track, we had no Insurance and it cost us 1200.00, after that I was not taking any chances and did some research and found Pets Best and signed them both up. Well she messed up her stomach again, but this time she did not need surgery, but her vet bill was 822.00 and I was more than happy to pay 144.40 and not the total bill. I will never have any of my animals uninsured again. Pets best turn around time is great and now that you can do it on line makes your check arrive even faster. I have recommended Pets Best to many of my friends, this ins. is affordable and pays for itself if you have one sickness or accident, I looked at many different policies and Pets Best gave you more bang for your buck.

I have never had pet insurance, and have not owned a dog for many years. I compared companies and had one recommendation for Trupanion. Due to price, I went with them. My 7 month old Pembroke Corgi had a limp that had not gotten better and had a diagnosis where one of his leg bones was not growing. This meant major surgery. And I got him from a highly recommended AKC breeder. Trupanion was very quick to review and pay. They cover 90% less other visits that are not covered. It came to around 15% that was not covered. Advise to pet owners on the fence re. getting insurance. If the dog is an investment and a major part of the family, think about getting the insuracne from the first day. I thought the leg issue would be just a sprain or something- Who knew. Surgery is giving my puppy the best option for a good future.

I have never had pet insurance, and have not owned a dog for many years. I compared companies and had one recommendation for Trupanion. Due to price, I went with them. My 7 month old Pembroke Corgi had a limp that had not gotten better and had a diagnosis where one of his leg bones was not growing. This meant major surgery. And I got him from a highly recommended AKC breeder. Trupanion was very quick to review and pay. They cover 90% less other visits that are not covered. It came to around 15% that was not covered. Advise to pet owners on the fence re. getting insurance. If the dog is an investment and a major part of the family, think about getting the insuracne from the first day. I thought the leg issue would be just a sprain or something- Who knew. Surgery is giving my puppy the best option for a good future.

When we welcomed our Wheaten Terrier into our family 8 years ago we decided to insure him with Petshealth Care Plan Insurance. We of course hoped we would never need it but were glad to have it to fall back upon if necessary. All was well until a few months ago when he scratched his eye and repeated visits to his Veterinarian couldn't rectify the situation. He had to go to an animal eye specialist who had to surgically scrape the dead cells from his eye and then partially sew it shut to help it heal. After only one week she removed the stiches on his eye and he has been his old self ever since. Not only did Petshealth help us with the cost of his regular Veterinarian but also covered a great deal of the specialists costs as well as the subsequent medication. As with most insurers, they do not cover 100% but 80% of normal and customary costs. They processed our claims in a timely manner with no questions asked. Thank you Petshealth for being there when needed. It is a great feeling to know they will be there for us and Teddy if anything should ever happen.

I had another insurance plan for my now 7 year old Sheltie that I dropped several years ago when the premiums continued to skyrocket. Thanks to Pilchuck Clinic for recommending Trupanion! Three months after initiating this policy, my 13 month old Sheltie was hospitalized in critical care for 6-1/2 days with seriously elevated kidney values. My clinic sent the records promptly after his discharge and within a few days I was notified that the claim was processed. We never want to tell our pets that we can't take care of them because of the cost. Thanks to Trupanion, I was able to get the highest quality care for my special boy, who is now completely well!